Ending the Blame Culture (Hardcover)

by Michael Pearn (Author), Chris Mulrooney (Author), Tim Payne (Author) "There are two things that we can predict with 100 per cent accuracy about every person ever born..." (more)
Key Phrases: New York, Carl Snitcher, The Fifth Discipline (more...)

Editorial Reviews

Product Description
The aim of this book is to face up to and explain how organizations can escape from the "blame culture", where risk avoidance leads to stagnation, and turn to "gain cultures", which tolerate and even encourage mistakes in the pursuit of innovation, change and improvement. The book draws on analysis of over 200 accounts of real mistakes within business and organizations and looks at the types of mistakes made, the context they were made in and how they helped learning and development. The book aims to give sound advice on how individuals learn, practical measures that orginizations can adopt to enhance learning through better management of mistakes, and the promotion of a culture which supports and fosters experimentation and risk taking.

Product Details

• Hardcover: 218 pages
• Publisher: Gower Publishing Company (October 1998)
• Language: English
• ISBN-10: 0566079968
• ISBN-13: 978-0566079962
• Product Dimensions: 9.2 x 6.5 x 1.1 inches
• Shipping Weight: 1.1 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
• Amazon.com Sales Rank: #2,223,610 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

5.0 out of 5 stars Insightful, useful and needed by most organizations., March 22, 1999

By A Customer

This book is about mistakes and what can be learned from them. It shows how organizations can free up people to think, communicate and act without fear, shifting the culture from one of blame to gain (gain culture). In one chapter the author, for example, provides a detailed analysis of 227 eminent people, treating them in such a way that individual self-esteem is not threatened. Section 2 is devoted to harnessing the positive power of mistakes. The discussion of the gain culture and its development is enlightening for those concerned with creating a learning organization. The book is very well organized, practical, provides exercises and stories or cases that illustrate major points.

The hunt for the guilty seems to pervade organizational life. This book shows how to escape from the grip of the black hole of blame into which so many bright stars of the organizational galaxy sadly perish. So most every organization will benefit from this book. Highly recommended to managers everywhere.