A Step-by-Step Guide to Usability Testing (Paperback)

~ Peter P Mitchell (Author)
Key Phrases: usability testing, usability data, Step-by-Step Guide, First Participant, Second Participant (more...)

Editorial Reviews

Product Description

Every day we are bombarded with new technology products that are confusing and difficult to use. For example, the new touch-screen voting machines in Florida are so difficult to use that some elections have been nullified due to all of the errors voters made while using the machines. There has to be a way to make things easy-to-use.

There is—and it is found inside the covers of this book.

About the Author

Peter P. Mitchell, Ph.D., obtained his B.A. in Psychology from Lafayette College in 1972; his B.A., with Honours, from Victoria University of Wellington, New Zealand in 1974; His M.A. in Experimental Psychology from Victoria University in 1975; and his Ph.D. in Human Factors from Stevens Institute of Technology in 1982. Peter began his career in human factors by working at Human Factors/Industrial Design, Inc., in New York City. In 1982, he began a consulting business, Ergo Research, LLC, which he managed until 2003, at which time he took a position as an Assistant Professor at the University of Miami, Miller School of Medicine, where he is currently employed. He works in The University of Miami/Jackson Memorial Hospital Center for Patient Safety. He also conducts human factors research and usability testing in the Lehman Injury Research Center. Currently, Peter conducts research to improve the ease of use of getting patient diagnostic and treatment information into the electronic health record (EHR) via the use of speech recognition technologies, along with other data input methods. Peter resides in Miami with his wife, Marilynn, and his son, Jonathan.

Cover design by LeAnn Hanfield, University of Miami

Product Details

• Paperback: 121 pages
• Publisher: iUniverse, Inc. (February 1, 2007)
• Language: English
• ISBN-10: 0595422764
• ISBN-13: 978-0595422760
• Product Dimensions: 8.8 x 5.8 x 0.5 inches
• Shipping Weight: 8 ounces (View shipping rates and policies)
• Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
• Amazon.com Sales Rank: #1,348,765 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

9 of 10 people found the following review helpful:

4.0 out of 5 stars no chapter on analysis, November 26, 2007

By	kb - See all my reviews

It is very handy and easy to find what you want to know. But, each chapter is kept very short and compact, if you want to know the topic in depth, you have to refer other books. So, I recommend this book for beginners and others' quick check use. Also, there is no chapter on how to analyze the data got from UT, which I really wanted to know.