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5 of 5 people found the following review helpful:
3.0 out of 5 stars
Good management level introduction to incident response, December 19, 2001
Anyone who has flown on a commercial airliner knows well of the pre- flight safety briefings. From the water floatation safety cushions to the oxygen masks, it's the cabin crew's duty to ensure that every passenger is briefed. Why is this safety briefing so vital? Because when a passenger is gasping for air at 39,000 feet, it is unlikely that they will get a response when they press the flight attendant call button.In many ways, computer incident response is akin to airplane safety; you need to know what to expect when the inevitable occurs. If an organization attempts to manage things ex post facto -- whether it is a depressurization at cruise level or a hack attack - their response will invariably fail. As such, the need for IT-based incident response strategy is crucial. Why is incident response a necessity? According to data from the Computer Security Institute (and backed-up by many other security surveys), more than 70% of businesses reported security breaches in the year 2000. While 70% may have answered the survey affirmatively, the reality is that every business on the planet has security breaches. It's simply a matter of how effectively they handle the incident. System and network hacks are to be expected; how well they are handled, and how the damage is mitigated is up to the organizations and their respective incident response teams. Although I used the airline example, the authors of Incident Response compare it to fire fighting. Incident response is akin to firefighting in that it involves the coordination of various disciplines, namely: prevention, planning, detection, analysis, containment, investigation, eradication, and post-incident analysis. The difference between a fire and incident response is that whereas a fire can be extinguished with perhaps one or two of the controls just mentioned, effective incident response requires that all eight of the controls be effectively carried out. Another difference between firefighting and incident response is that humanity has thousands of years of experience in putting out fires. Computer security, however, has only been around for a few decades. From an incident response perspective, the CERT/CC (Computer Emergency Response Team Coordination Center) is only 13 years old. The fact that Smokey the Bear is older than information security and incident response should be humbling to those in technology. The problem within many elements of corporate information technology is that they don't understand the intricacies involved with incident response. With that, Incident Response provides a non-technical introduction to the rudiments of setting up an incident response team. Many technology managers don't know the difference between Certs candy and the CERT organization. For those managers, this book will be a good start toward teaching them how to deal with the inevitable. Overall, Incident Response is a thorough introduction to incident response. The authors go into detail about defining what an incident is and analyzing its various components to show how a multi-disciplinary approach is required to rectify the situation. Those of us in technology easily understand the need for incident response; unfortunately, many IT managers think that incident response can be handled in a much more informal and unofficial way. Such an erroneous management attitude will only lead to many undetected security incidents. Although Forno and Van Wyk give a good overview of incident response, the topic is far too broad to be thoroughly covered in this monograph alone. For those who need a deeper and more technical look at incident response and its associated field of computer forensics, the following books will likely be beneficial: · Incident Response: A Strategic Guide to Handling System and Network Security Breaches by Russell Shumway & Gene Schultz, New Riders Publishing 2002; ISBN: 1578702569 2002 · Incident Response: Investigating Computer Crime by Chris Prosise & Kevin Mandia, McGraw-Hill Professional Publishing 2001; ISBN: 0072131829 · Computer Forensics -- Incident Response Essentials by Warren Kruse & Jay Heiser, Addison-Wesley 2001, ISBN: 0201707195.
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