MCDST 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System (Paperback)

~ Ron Carswell (Author)

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Product Description

Students will master the objectives for the new Microsoft Desktop Support Technician exam # 70-272 using a hands-on approach created specifically for them.

About the Author

Ron Carswell has over 20 years of computer experience with both small and large organizations. Ron holds a Bachelor's degree in Business Administration from the University of Texas and a Master's degree in Business Administration from Baylor University. He has received the A+, N+, CTT+, MCSA, MCSE and MCDST certifications. He is currently an Assistant Professor at San Antonio College, where he instructs in A+, N+, MCSA, and MCDST certification courses. He authored the MCDST Guide to Supporting Users and Troubleshooting Desktop Applications on Microsoft Windows XP Operating Systems. He co-developed the Guide to Parallel Operating Systems with Heidi Webb and Terrill Freese.

Product Details

• Paperback: 664 pages
• Publisher: Course Technology; 1 edition (December 3, 2004)
• Language: English
• ISBN-10: 0619216026
• ISBN-13: 978-0619216023
• Product Dimensions: 9 x 7.2 x 1.6 inches
• Shipping Weight: 2.4 pounds
• Average Customer Review: No customer reviews yet. Be the first.
• Amazon.com Sales Rank: #620,112 in Books (See Bestsellers in Books)

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