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Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction
 
 
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Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction [ABRIDGED] [AUDIOBOOK] (Audio Cassette)

by William Byham (Author), Jeff Cox (Contributor), Don Batcher (Reader)
4.3 out of 5 stars See all reviews (45 customer reviews)


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Editorial Reviews

Product Description
Taking the concept of empowerment from theory to practical application, Byham demonstrates that when employees feel they are recognized for personally contributing to an organization's success, then the organization becomes stronger.

Book Info
Audio cassette of the contemporary fable that shows what supervisors, managers, and organizations must do to create and maintain an empowered workforce. Audio cassette.

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Product Details

  • Audio Cassette
  • Publisher: Random House Audio (January 9, 1991)
  • Language: English
  • ISBN-10: 0679400427
  • ISBN-13: 978-0679400424
  • Product Dimensions: 7 x 4.4 x 0.8 inches
  • Shipping Weight: 3.5 ounces
  • Average Customer Review: 4.3 out of 5 stars See all reviews (45 customer reviews)
  • Amazon.com Sales Rank: #1,378,558 in Books (See Bestsellers in Books)
    (Publishers and authors: Improve Your Sales)
  • Also Available in: Hardcover (1st Harmon) |  Paperback (Revised) |  All Editions

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