Fuller has written The Manager's Portable Answer Book (1996), The Manager's Negotiating Answer Book (1995), and The Supervisor's Big Book of Lists (1994), which are meant to be referred to for answering specific questions or handling employee management problems. This latest book, though, is a more unified presentation that targets supervisors who are often charged with having to implement changes wrought by higher level management. Fuller acknowledges the turmoil change creates; his sensible advice shows ways to avoid adversarial situations and still be able to adjust workloads, deal with a multicultural workforce, and change work methods and routines. He also argues that it is important to understand when and why changes are not working, and he suggests ways to avoid blame for failed change. This book will appeal to those who practice management rather than theorize about it. David Rouse
Product Description
Down-to-earth solutions for dealing with the complexities and challenges of the new workplace, managing a diverse workforce, and adapting to ever-increasing demands of new technology. Rapid changes in technology and global competition have reshaped the corporate landscape. Directly addressing the issues and problems facing those who manage today's workers, this breakthrough book provides a how-to blueprint for coming to grips with the many aspects of the new workplace. Designed to help expedite often difficult and time-consuming tasks, it delivers proven solutions for a myriad of supervisory challenges, including how to: Manage a diverse, multicultural workforce that includes full-timers, part-timers, temporary workers, and telecommuters
Change from an autocratic to enlightened management style
Introduce new technology to resistant workersb
Preserve employee loyalty through thick and thin
Avoid the pitfalls of the team approach
Brimming with practical, down-to-earth advice, this invaluable tool helps readers carve out their new role within the changing organization.
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