Enterprise Information Portals and Knowledge Management (KMCI Press) (Paperback)

~ Joseph M. Firestone Ph.D. (Author) "It is fortunate that the enterprise information portal (EIP) concept was introduced by two analysts with a concern for definition (Christopher C. Shilakes and Julie..." (more)
Key Phrases: knowledge claim formulation, knowledge processing rules, validated knowledge claims, Open Text, Executive Information Systems, Enfish Enterprise (more...)

Editorial Reviews

Review

"No one understands Enterprise Information Portals better than Joe Firestone. This thorough examination is a priceless tool." -- Hugh McKellar, executive editor KMWorld Magazine

"[Firestone] will open your eyes to the real possibilities of what KM-related technologies can do for you and your organization." -- Mark W. McElroy, President and CEO, Macroinnovation Associates, LLC; President, Knowledge Management Consortium International (KMCI)

“No one understands Enterprise Information Portals better than Joe Firestone. This thorough examination of their development, architecture and functionality and features is a priceless tool for business managers and IT professionals alike. Furthermore, Firestone's discussion of knowledge and knowledge management is an invaluable contribution to the literature.” - Hugh McKellar, executive editor, KMWorld Magazine

“Joe Firestone is without a doubt the leading global authority on enterprise information portals, knowledge portals, and the use of technology, in general, for knowledge management in business. What makes his perspective so compelling is the persuasive way in which he makes the distinction between knowledge management (the management process) and knowledge processing (the social process) and the careful manner in which he shows how technology can be applied to both of them. Along the way, he also manages to avoid the all-too-common practice of re-naming older, existing applications and technologies with the newer, more fashionable moniker of 'KM.' Knowledge management is not the same thing as document management, content management, data warehousing, imaging, help desk management, or any of the other countless applications it's constantly being confused with, as Firestone clearly demonstrates. And so here at last is a forceful, authoritative, and far-reaching statement of what knowledge processing and KM truly are, what they mean to business, and how technology can be used to support them both. Read this book -- a watershed event in KM -- written by a man who is arguably the KM thought leader's thought leader, and it will open your eyes to the real possibilities of what KM-related technologies can do for you and your organization.” - Mark W. McElroy, President and CEO, Macroinnovation Associates, LLC; President, Knowledge Management Consortium International (KMCI) -- Review

Review

"No one understands Enterprise Information Portals better than Joe Firestone. This thorough examination of their development, architecture and functionality and features is a priceless tool for business managers and IT professionals alike. Furthermore, Firestone's discussion of knowledge and knowledge management is an invaluable contribution to the literature." - Hugh McKellar, executive editor, KMWorld Magazine

"Joe Firestone is without a doubt the leading global authority on enterprise information portals, knowledge portals, and the use of technology, in general, for knowledge management in business. What makes his perspective so compelling is the persuasive way in which he makes the distinction between knowledge management (the management process) and knowledge processing (the social process) and the careful manner in which he shows how technology can be applied to both of them. Along the way, he also manages to avoid the all-too-common practice of re-naming older, existing applications and technologies with the newer, more fashionable moniker of 'KM.' Knowledge management is not the same thing as document management, content management, data warehousing, imaging, help desk management, or any of the other countless applications it's constantly being confused with, as Firestone clearly demonstrates. And so here at last is a forceful, authoritative, and far-reaching statement of what knowledge processing and KM truly are, what they mean to business, and how technology can be used to support them both. Read this book -- a watershed event in KM -- written by a man who is arguably the KM thought leader's thought leader, and it will open your eyes to the real possibilities of what KM-related technologies can do for you and your organization." - Mark W. McElroy, President and CEO, Macroinnovation Associates, LLC; President, Knowledge Management Consortium International (KMCI)

See all Editorial Reviews

Product Details

• Paperback: 419 pages
• Publisher: Butterworth-Heinemann; 1st edition (October 11, 2002)
• Language: English
• ISBN-10: 0750674741
• ISBN-13: 978-0750674744
• Product Dimensions: 9.9 x 7 x 0.9 inches
• Shipping Weight: 1.8 pounds (View shipping rates and policies)
• Average Customer Review: 3.5 out of 5 stars  See all reviews (2 customer reviews)
• Amazon.com Sales Rank: #1,595,612 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

5.0 out of 5 stars Portals AND KM, April 20, 2006

By	CogRes (Va, USA) - See all my reviews

This excellent book is designed to introduce the reader to portal technology and architecture, give him or her an explanation of the leading portal products, and show how well they deliver the promise of facilitating knowledge management within organizations. It succeeds very well in this, and will prove to be an excellent reference for a variety of readers. Managers can gain an overview of the reasons for and promise of portals; system architects will find out how they integrate with data warehouses and information management systems; and everyone will learn that the notion of a "Knowledge" portal requires more than has been stated in the many loose uses of the term so far.
In fact the book is a good explanation of the author's approach to knowledge management, which is the most rigorous and logically sound approach that I know of. He takes the ideas of "knowledge", "knowledge processing" and "knowledge management" very seriously, and this book will give the reader a good understanding of this. He then analyzes portal technology in the light of this view of KM, and specifies what a portal must be in order to allow the implementation of true, "third-generation" KM.
As such the book is different, and possibly unique, both in the depth of its analysis, and the clarity of its logic.
I can thoroughly recommend this book to those want to understand portals, and those who need to understand KM, particularly those who have become cynical about it. The analysis of the combination of both in the "enterprise knowledge portal" that the author gives is better than anything that I have seen before.

0 of 8 people found the following review helpful:

2.0 out of 5 stars "No one understands...", October 21, 2004

By	Z. Wang "The faithful" (Raleigh, NC USA) - See all my reviews (REAL NAME)

The single line spacing makes the contents very hard to read. The contents are of very high level stuff. They may be good for IT managers or architecturers, but are hardly valuable for developers. If you are a developer, be careful that, as the KMWorld Magazine says, "No one understands ...".