Introduction to Knowledge Management: KM in Business (Paperback)

~ (Author), Thomas P. Jones (Author) "Faster, better, cheaper-this is the call of the wild for business in today's rapidly changing market..." (more)
Key Phrases: evolutionary rationalism, information triage, infinite asset, Index Server, Additional Learning Resources, Review Questions (more...)

Editorial Reviews

Review

"As someone who has struggled to manage change in several large organizations, I am very excited about the powerful techniques in this textbook for increasing business agility and empowering knowledge workers."
- Wayne Anderson, Senior Vice President, Service Management, Sabre Inc.


“This systemically organized, innovative and well-written book astutely integrates content, technology and problem-solving into a learning tool that sets the standard for maximizing learning in an arena that is continuously bombarded with interventions that compete for each learner's attention.”
- Robert E. Klabenes, President, Oklahoma State University-Okmulgee -- Review

Review

"As someone who has struggled to manage change in several large organizations, I am very excited about the powerful techniques in this textbook for increasing business agility and empowering knowledge workers."
- Wayne Anderson, Senior Vice President, Service Management, Sabre Inc.

"This systemically organized, innovative and well-written book astutely integrates content, technology and problem-solving into a learning tool that sets the standard for maximizing learning in an arena that is continuously bombarded with interventions that compete for each learner's attention."
- Robert E. Klabenes, President, Oklahoma State University-Okmulgee

See all Editorial Reviews

Product Details

• Paperback: 183 pages
• Publisher: Butterworth-Heinemann; 1 edition (July 31, 2003)
• Language: English
• ISBN-10: 0750677287
• ISBN-13: 978-0750677288
• Product Dimensions: 10.8 x 8.4 x 0.5 inches
• Shipping Weight: 1.2 pounds (View shipping rates and policies)
• Average Customer Review: 3.8 out of 5 stars  See all reviews (6 customer reviews)
• Amazon.com Sales Rank: #487,061 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

12 of 13 people found the following review helpful:

5.0 out of 5 stars Knowledge Management Textbook Suitable for Business Studies, August 25, 2003

By	John Turley (Chicago, IL USA) - See all my reviews

This is a Knowledge Management Book that covers the foundational components of KM and is laid out in a textbook format. This is a real find for any instructor wishing to add Knowledge Management discussion to an existing business course, or is looking for a text for a KM course. I believe this book would fill either role, and at 29.95 using it as a supplemental text is not unreasonable. Another plus for this book is the instructor's guide that is available from the publisher.

As someone that has taught in the college and business environments, I believe this book is a strong resource for both. I've also searched the web for this title and found that Connecticut Southern State University has adopted this book for a Library Sciences course.

7 of 8 people found the following review helpful:

5.0 out of 5 stars understandable and valuable, September 1, 2003

By A Customer

KM in Business is written in such a manner that it is understandable for even a computer novice such as myself. The applications for small Mom & Pop operations as well as large firms makes it a must have for any business owner. It deserves a place in business classes at college or high school. As an owner of two retail businesses, I find it invaluable.

6 of 7 people found the following review helpful:

5.0 out of 5 stars Finally! A textbook for teaching basic KM., August 8, 2003

By	T. Jones "Oklahoma Wine News" (Okmulgee, OK United States) - See all my reviews (REAL NAME)

Ideal for untroducing the principles of Knowledge Management to college students or for corporate KM training programs. Complex concepts like systems thinking, attention management, trust building and social networking are explored in the practical context of real world business issues.

A logically organized and easy to read gateway to the exciting new business concept sweeping the nation!