Experiential Marketing: How to Get Customers to Sense, Feel, Think, Act, Relate by Bernd Schmitt |
Experiential Marketing: A Practical Guide to Interactive Brand Experiences by Shaz Smilansky |
The Experience Economy: Work Is Theater & Every Business a Stage by B. Joseph Pine |
Managing the Customer Experience: Turning customers into advocates by Shaun Smith |
by B. Joseph Pine
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