Telephone Triage Protocols for Nurses (Spiral-bound)

~ (Author) "the health care field that is risk-free, there are a variety of ways to reduce the risk when giving telephone advice. Experts in the telephone..." (more)
Key Phrases: home care instructions, usual pain medication, home care measures, Additional Instructions, Cross References, Key Questions Name (more...)

Editorial Reviews

Product Description

Good Samaritan Community Healthcare, Puyallup, WA. Manual contains more than 200 protocols covering a wide range of most common symptoms, disorders, and medical emergencies. Health problems unique to adults, children, pregnant women, the chronically ill, and the aged are included. A-Z format in a two-page design. Previous edition: c1997. Wire-spiral binding.

Product Details

• Spiral-bound: 576 pages
• Publisher: Lippincott Williams & Wilkins; Second Edition edition (August 1, 2001)
• Language: English
• ISBN-10: 0781727863
• ISBN-13: 978-0781727860
• Product Dimensions: 9.2 x 8.1 x 0.9 inches
• Shipping Weight: 1.6 pounds
• Average Customer Review: 4.8 out of 5 stars  See all reviews (13 customer reviews)
• Amazon.com Sales Rank: #304,225 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

32 of 32 people found the following review helpful:

5.0 out of 5 stars The most comprehensive/user freindly telephone triage book., August 2, 1999

By A Customer

This review is from: Telephone Triage Protocols for Nurses (Spiral-bound)

When it came time to select a book to use as a guideline for triage assessment, I searched through 15 books and a couple of computerized systems. This book is the easiest to follow, without being too simplistic. The format is exceptional and key questions are clear, concise and still open-ended enough to prevent "leading" your patient. There are cross-references for each complaint, as well as home care measures for each ailment. The final points are the blank formatted pages for writing your own protocols, and tracking charts to complete QA. 5 stars hardly seem enough!

15 of 15 people found the following review helpful:

5.0 out of 5 stars Excellent Book, February 7, 2001

By	Sherri Jones "spidey789" (Fairfield, CA, USA) - See all my reviews (REAL NAME)

This review is from: Telephone Triage Protocols for Nurses (Spiral-bound)

If the armed forces uses it and bases their clinical practice guidelines on it, it's got to be good, right? It is. I use this book in nurse telephone triage for a military pediatric clinic with 2700 patients. The book is spiral bound and easy to flip pages, and the pages stay open to the topic you are using. Topics are alphabetized which saves time when searching for a certain topic. There is a very useful table of contents at the front. The home care instructions are straight forward and acceptable to our parents. It doesn't have all the topics you would need (that's what pediatricians are for), but tab topics you use most, add a drug book and a pediatrician, and you're ready to go.

9 of 9 people found the following review helpful:

5.0 out of 5 stars The one book to have!, March 24, 1999

By	[e-mail] (Portland, Oregon) - See all my reviews

This review is from: Telephone Triage Protocols for Nurses (Spiral-bound)

I have read and used several telephone triage books for our very busy department. This is the one book our staff uses first and most. The patient complaints are laid out by system, making the protocols quick to find and easy to follow. I recommend it to anyone!