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Customer Service and the Telephone (Paperback)

by Dennis Becker (Author), Paula Borkum Becker (Author)

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Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service by Jeannie Davis
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McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide