The Disney Way, Revised Edition by Bill Capodagli  (24)
$12.89
|
The Disney Way Fieldbook: How to Implement Walt Disney's Vision of "Dream, Believe, Dare, Do" in Your Own Company by Bill Capodagli (5)
$16.47
|
Inside the Magic Kingdom : Seven Keys to Disney's Success by Tom Connellan (53)
$13.60
|
The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization by Robert Spector  (4)
$14.93
|
If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently by Fred Lee (14)
|
This item is not eligible for Amazon Prime, but millions of other items are. Join Amazon Prime today. Already a member? Sign in.
|
|||||||||||||||||
Customers Who Bought This Item Also Bought
Editorial Reviews
Product Description
In a brand-new series, the world-renowned Disney Institute reveals the strategies that have sealed Disneys extraordinary reputation in a highly competitive and ever-evolving business environment. For years, the Disney Institute (formerly Disney University) has offered seminars to scores of business professionals who flock to Walt Disney World in order to learn the techniques and philosophies that allow The Walt Disney Company to achieve extraordinary success. The Institutes seminars are designed to share with other companies the insights of Disneys approach, so that those companies can increase productivity and eventually reap similar results. Companies that have participated in the seminars include American Express, Blockbuster Entertainment, Ben & Jerrys Ice Cream, Eastman Kodak, Ernst & Young, IBM, AT&T, Mobil Oil, Nordstrom, Ritz-Carlton, Saks Fifth Avenue, SmithKline Beecham, Sloan-Kettering Cancer Center, Target, United Parcel Service and many more. Be Our Guest features anecdotes and case studies from various companies that describe how they adopted the techniques learned in the seminars to create an environment that nurtures success. Business professionals from all industries around the world will be eager to explore tried-and-true methods of assuring customer loyalty.
In a brand-new series, the world-renowned Disney Institute reveals the strategies that have sealed Disneys extraordinary reputation in a highly competitive and ever-evolving business environment. For years, the Disney Institute (formerly Disney University) has offered seminars to scores of business professionals who flock to Walt Disney World in order to learn the techniques and philosophies that allow The Walt Disney Company to achieve extraordinary success. The Institutes seminars are designed to share with other companies the insights of Disneys approach, so that those companies can increase productivity and eventually reap similar results. Companies that have participated in the seminars include American Express, Blockbuster Entertainment, Ben & Jerrys Ice Cream, Eastman Kodak, Ernst & Young, IBM, AT&T, Mobil Oil, Nordstrom, Ritz-Carlton, Saks Fifth Avenue, SmithKline Beecham, Sloan-Kettering Cancer Center, Target, United Parcel Service and many more. Be Our Guest features anecdotes and case studies from various companies that describe how they adopted the techniques learned in the seminars to create an environment that nurtures success. Business professionals from all industries around the world will be eager to explore tried-and-true methods of assuring customer loyalty.
Product Details
Would you like to update product info or give feedback on images?
|
See all 15 customer reviews...
Look Inside This Book
Citations
(learn more)
4
books
cite this book:
- Pricing on Purpose: Creating and Capturing Value by Ronald J. Baker in Back Matter (1), and Back Matter (2)
- Leading Your Business to the Next Level: The Six Core Disciplines of Sustained Profitable Growth by Rodney Page in Back Matter
- Service Magic: The Art of Amazing Your Customers by Chip Bell in Back Matter