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Emotional Intelligence at Work (Hardcover)

by Hendrie Weisinger (Author) "During the course of a workday, you might speak with an angry client, respond to an anxious boss's concerns, present an idea in a meeting..." (more)
Key Phrases: factual information level, constructive internal dialogues, conditioned relaxation response, Day One, Time Lock, New York (more...)
3.9 out of 5 stars  (7 customer reviews)


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Editorial Reviews
Review
"At long last, a book directed to the working world that acknowledges and demonstrates how managing our emotions and dealing with the feelings of others increases the bottom line. Practical, practical, practical!" —Rita McGlone, assistant director of executive education, The Wharton School of Business

"Emotional Intelligence at Work is your antidote to job-related stress. It is healthy and nutritious for your mind and your body." —Dr. Art Ulene, The Today Show

"This is the one book that translates the theory of emotional intelligence into an accessible, hands-on program everyone can use to advance their careers and improve their lives." —John Mayer, Ph.D., co-creator of the theory of emotional intelligence and associate professor of psychology, University of New Hampshire

"Dr. Weisinger shows us how to use our emotional assets to maximize our intellectual assets. We can all use this book and we all know someone who can use it, too." —Allan Barnes, intellectual assets process leader, IBM Advanced Business Institute

"Dr. Weisinger demonstrates how we all can use emotions as an opportunity. Deploy his techniques to increase satisfaction, performance and bottom-line results in your organization." —Debra-Lynn Terrill, director of executive education, Anderson Graduate School of Management, UCLA

Product Description
Access an Untapped Source of Success

At long last, a book directed to the working world that acknowledges and demonstrates how managing our emotions and dealing with the feelings of others increases the bottom line. Practical, practical, practical!
--Rita McGlone, assistant director of executive education, The Wharton School of Business

Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This unprecedented book demonstrates how to master the core competencies of EI, abilities that include self-motivation, high self-awareness, mood management, and emotional mentoring. In addition, it includes scores of real-world examples and dozens of practical exercises that accelerate the process, along with step-by-step approaches to mastering a variety of EI techniques.

See all Editorial Reviews


Product Details
  • Hardcover: 219 pages
  • Publisher: Jossey-Bass; 1st edition (October 17, 1997)
  • Language: English
  • ISBN-10: 0787909521
  • ISBN-13: 978-0787909529
  • Product Dimensions: 9.3 x 6.4 x 1 inches
  • Shipping Weight: 1 pounds
  • Average Customer Review: 3.9 out of 5 stars  (7 customer reviews)
  • Amazon.com Sales Rank: #783,086 in Books (See Bestsellers in Books)
    (Publishers and authors: Improve Your Sales)
  • In-Print Editions: Kindle Edition (Kindle Book) |  Paperback  |  All Editions