Talent Flow: A Strategic Approach to Keeping Good Employees, Helping Them Grow, and Letting Them Go [ILLUSTRATED] (Hardcover)

~ Robert A. Levin (Author), Joseph G. Rosse (Author) "What does it take to retain talent today?..." (more)
Key Phrases: talent flow strategy, service work items, negative talents, Turnover Triangle, Workplace Factors, Environment Factors (more...)

Editorial Reviews

From Publishers Weekly

The authors, affiliated with the University of Colorado, offer a step-by-step program for employers hoping to retain employees and give them new skills. Companies must face three eventualities some people will resign; hiring errors are inevitable; high performers can become poor performers. Employers should understand the corporation's goals to evaluate staff, and implement policies to retain the most talented workers. The authors provide a detailed examination of legal and other issues around terminating employees.

Copyright 2001 Cahners Business Information, Inc.

Review

"Talent is at the heart of today's businesses. The insights gained from reading this book will benefit every CEO." — R. C. Mercure Jr., CEO, CDM Optics, Inc.

"Change is inevitable-to gain on your competition you must understand the flow of human talent and manage it properly. Levin and Rosse have captured the essence of this art for today's organizations in today's labor market." — George Heinrichs, president and CEO of SCC Communications Corp.

"The key to business success is motivating and retaining your most valued resources-people. Talent Flow is an insightful guide to managing in the twenty-first century." — George Promis, director, Technology Alliances, IBM

"Managers, entrepreneurs, and business school students will find this book very insightful. In a reader friendly manner, the book pulls together several divergent bodies of academic knowledge. More important, it offers a clear statement on how to manage employee retention issues." — Thomas W. Lee, professor of human resource management and organizational behavior, University of Washington School of Business

See all Editorial Reviews

Product Details

• Hardcover: 272 pages
• Publisher: Jossey-Bass; 1 edition (July 27, 2001)
• Language: English
• ISBN-10: 0787948306
• ISBN-13: 978-0787948306
• Product Dimensions: 9.3 x 6.3 x 0.9 inches
• Shipping Weight: 1.1 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon.com Sales Rank: #1,190,147 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

5.0 out of 5 stars This book really helped my business, May 18, 2002

By A Customer

Bought this book for my business, because of some problems we were having with dissatisfaction. I didn't think we had any retention issues, though. This book gave me much more than I bargained for. Instead of just having scattered tips on how to retain people or how to deal with dissatisfaction in your organization, these authors give you a complete framework that links workplace satisfaction and dissatisfaction with productive and counter-productive work performance and with employee retention. That's what they call "talent flow." When you have dissatisfaction at work, some of your good employees turn into bad ones, and other good ones leave. If they're leaving faster than your poorer performers, your organization is going to fill up with the kind of workers you don't want. The book helped us to find ways to keep our best employees more satisfied so that they kept performing well and stayed longer. It also helped us identify the others, and help them either move up or move them out. One of the best things about the book was the way the concepts and the practical advice were tied together. The authors write about research they did on how dissatisfaction affects work performance, and they also have clearly worked with a lot of businesses, because they are talking about real-world problems and real-world solutions. Good practical tools, too. Great book! Helped my business.

5.0 out of 5 stars Real good follow-up book., June 18, 2002

By A Customer

I got this book because I had read these same authors first book, High-Impact Hiring (by Rosse and Levin). Talent Flow to me is the follow-up to High-Impact Hiring. The first book is about how to hire someone for your business in a practical way based on performance, and Talent Flow is about what to do after you've made the hire: How to keep employees, keep them satisfied, and over the long run decide if you want to keep them and what to do about it. I liked both books.