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Credibility: How Leaders Gain and Lose It, Why People Demand It, Revised Edition
 
 
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Credibility: How Leaders Gain and Lose It, Why People Demand It, Revised Edition (Paperback)

by James M. Kouzes (Author), Barry Z. Posner (Author) "Leadership is a reciprocal relationship between those who choose to lead and those who decide to follow..." (more)
Key Phrases: appreciating constituents, affirming shared values, leadership credo, Ortho Biotech, United States, Levi Strauss (more...)
4.2 out of 5 stars  (11 customer reviews)

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Editorial Reviews
From Publishers Weekly
Behavioral savants Kouzes and Posner ( The Leadership Challenge ) here provide philosophical and practical guidance for business executives at a time when computers, consultants, coproduction and ever-growing employee empowerment leave less for managers to do. Unsurprisingly, the authors place honesty, competence and a talent to inspire ("a set of values that can be learned") at the core of effective leadership. From a penetrating survey of business methods and employee attitudes worldwide, Kouzes and Posner pinpoint future trends--e.g., more authority for customer contact personnel--in a logical, integrated and symbiotic organizational plan to replace a now-outdated omnipotent-boss system. Unfortunately, a hucksterish title and an introductory essay on "credibility" do a disservice to this broad and serious work's potential readership. 50,000 first printing; Executive Program book club selection; author tour.
Copyright 1993 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

Product Description
"Leadership is personal. It's not about the corporation, the community, or the country. It's about you. If people don't believe in the messenger, they won't believe the message. If people don't believe in you, they won't believe in what you say. And if it's about you, then it's about your beliefs, your values, your principles."-- from Credibility
In this best-selling book, Kouzes and Posner (authors of The Leadership Challenge), explain why leadership is above all a relationship, with credibility as the cornerstone. They provide rich examples of real managers in action and reveal the six key disciplines and related practices that strengthen a leader's capacity for developing and sustaining credibility. Kouzes and Posner show how leaders can encourage greater initiative, risk-taking, and productivity by demonstrating trust in employees and resolving conflicts on the basis of principles, not positions.

See all Editorial Reviews

Product Details
  • Paperback: 368 pages
  • Publisher: Jossey-Bass; Rev Sub edition (January 21, 2003)
  • Language: English
  • ISBN-10: 0787964646
  • ISBN-13: 978-0787964641
  • Product Dimensions: 9 x 6 x 1.2 inches
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • Average Customer Review: