Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning, and Performance (Hardcover)

by Marc J. Rosenberg (Author) "Training has a significant role to play in any successful business..." (more)
Key Phrases: True Telecom, New York, Knowledge Center (more...)

Editorial Reviews

Review
"Marc Rosenberg offers a bold vision for the future of corporate learning that clearly shows how our intellectual technologies can most effectively integrate with hardware and software technology. Rosenberg illustrates his vision with case studies of effective, working examples that are already in use. A must-read for all who want to stay on the leading edge of corporate learning." —Saul Carliner, assistant professor, Graduate Program in Educational Technology, Concordia University, Montreal

"Once again, Marc Rosenberg is ahead of the crowd. Beyond E-Learning is a powerful business book masquerading as a training book. If you read only one book on getting results this year, make it Beyond E-Learning." —Jay Cross, CEO, Internet Time Group

"Marc Rosenberg’s work is the greatest concentration of contemporary wisdom and experience around e-learning to date – including his own and that of the most seasoned professionals who truly make performance happen. Beyond E-Learning will therefore make better decision-makers of leaders such as CEOs, CFOs and CTOs and, equally, will make better managers and practitioners of those charged with ensuring organizational performance through human performance."—Gary J. Dickelman, president and CEO, EPSScentral LLC

Once again, Marc Rosenberg has written a “must read” book for those involved not only in e-learning in their organization, but anyone who must understand how to improve workforce productivity. Beyond E-Learning is a roadmap that will help you find your way through the ever changing, ever expanding, ever evolving phases of learning and performance improvement."—Heidi Fisk, executive director, The eLearning Guild

"Context is everything and in Beyond E-Learning Marc Rosenberg sets the context to put technologies, techniques and deliverables into perspective. The perspective should drive rich strategy development that extends beyond simplistic uses of electronic resources. It also stimulates the creative thinking necessary for true change in how we create and support performance and learning."—Gloria Gery, Gery Associates Consultant, and strategist in EPSS and Performance-Centered Design

"Another winner from Marc Rosenberg!  Beyond E-Learning shows you the best ways to combine technology, learning and collaboration to deliver improved workforce performance within your organization."—Victoria Macdonald, e-learning strategist, BMW Group

"Learning technology is rapidly becoming viewed as ‘mission-critical’ in progressive organizations, and is one of the few technologies that touches not only every employee in an organization, but often several audiences in the extended enterprise of partners, distributors, suppliers and customers. In Beyond E-Learning, Marc Rosenberg provides readers – whether you are a business leader, training professional or a student of the field – with the processes and concepts you need in order to be prepared for this new era of using learning as a strategic advantage."—Kevin Oakes, president, SumTotal Systems, Inc.

"If you are interested in improving organizational effectiveness and business results, Beyond E-Learning is a must! Marc Rosenberg offers a wealth of practical suggestions on such topics as workplace learning, change management, and leadership, all of which add up to a road map for successful performance improvement efforts."—Robert Reiser, Distinguished Teaching Professor and program leader, Instructional Systems Program, Florida State University

"Few books train, educate and motivate. Beyond E-Learning does all that with ideas, stories and examples—moving the profession in the directions that matter." —Allison Rossett, Professor, San Diego State University

"Packed with lists, processes, and procedures—each chapter is a stand-alone reference for a significant facet of learning and performance. A must-have resource to keep in the center of your desk."—George Selix, PhD., senior vice president, Learning and Organizational Effectiveness, Consumer Real Estate, Bank of America

Product Description
A follow-up to his best-selling E-Learning, Beyond E-Learning explains the most current thinking on how organizations learn and apply what they know to be successful, and explores the increasingly important role that technology plays, not as an end in itself but as a vital means to get there. The book also provides a clear path for helping to integrate learning—including e-learning—knowledge management, and performance support, and will help training professionals and the organizations they serve go beyond common myths and misconceptions about training and e-learning, focus training/learning activities directly on organizational know-how, and implement a framework that can (at last) be a catalyst for true organizational learning.

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Product Details

• Hardcover: 400 pages
• Publisher: Pfeiffer (December 2, 2005)
• Language: English
• ISBN-10: 0787977578
• ISBN-13: 978-0787977573
• Product Dimensions: 9.1 x 6.3 x 1.4 inches
• Shipping Weight: 1.4 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars See all reviews (4 customer reviews)
• Amazon.com Sales Rank: #162,931 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

7 of 7 people found the following review helpful:

5.0 out of 5 stars Essential reading for managers of smart enterprises, March 14, 2006

By	Wellesley R. Foshay "Rob Foshay" (Dallas, TX USA) - See all my reviews (REAL NAME)

Once again, Marc Rosenberg shows us the way to really transform our organizations into efficient, effective knowledge-centered enterprises. He warns that e-Learning, like training in general, is often done the wrong way, for the wrong reasons. He busts myths right and left (the section on "the myths of e-Learning" alone is worth the purchase price!), and steadfastly refuses to be swept along by fads, technologies -- or even traditions of training.

What Rosenberg does is to lay out a vision of the Smart Enterprise, in which the focus is on performers rather than learners. He argues persuasively that technologies such as e-Learning, classroom learning, knowledge management, communications and collaboration technologies are best viewed not as individual technologies (or fads), but rather as complementary parts of a balanced strategy for performance improvement in enterprises which effectively translate data to knowledge to information to performance. Detailed chapters then discuss each of the key components of this strategy for performance improvement, including practical advice on how to implement them and where the pitfalls are. Examples and issue sidebars featuring luminaries in the field and corporate success stories add weight to the argument.

This is not just another "business book of the month" full of quick-fix half-truths. It is a mature, broad and comprehensive view of what it really takes to make any knowledge-intensive organization get what it needs to reach its goals. Senior line organization managers will find it essential; training managers will find it liberating and exhilerating -- or threatening. It's required reading for everyone responsible for making their enterprises smart.

3 of 3 people found the following review helpful:

5.0 out of 5 stars Fantastic reference, June 15, 2007

By	Jason Muhammad "Corporate Learning, Organizat... (Los Angeles Metro Area) - See all my reviews (REAL NAME)

I have been using this book for grad course at Roosevelt U. Most books used for the classroom are dry and outdated, but I found "Beyond E-learning" informative and innovative. I would highly recommend this book to all Learning and Development professionals. If this wasn't a very good book, I would take the time to write this blurb.

2 of 2 people found the following review helpful:

5.0 out of 5 stars Rich with details, April 5, 2006

By	Judith Hale "seeker of clarity" (Chicagoland area) - See all my reviews (REAL NAME)

Marc has taken the time to explain through examples what we need to know to make wise decisions about E-Learning. I walked away with ideas and guidelines I can use immediately.