Upgrading and Repairing PCs (16th Edition) (Hardcover)

by Scott Mueller (Author) "Many discoveries and inventions have directly and indirectly contributed to the development of the personal computer as we know it today..." (more)
Key Phrases: volume boot record, reseat the modules, motherboard mouse port, South Bridge, North Bridge, Pentium Pro (more...)

Editorial Reviews

Product Description
If you were the kid who loved to take things apart just to put them back together again, this book would be right up your alley! Upgrading and Repairing PC's will teach you everything that you have ever wanted to know about how PCs work and more. Upgrading and Repairing PC's is in its 16th edition for a reason – it is the most comprehensive, educational book on the subject, written by the most authoritative hardware voice in the industry, Scott Mueller. This edition includes hundreds of new pages, including a chapter on PC overclocking and hardware hacking, making it a must have for a collector of the previous editions. Also included is a DVD containing more than two hours of all new video shots using a new professional set design, lighting and camera crew. Previous readers of Upgrading and Repairing PCs claim that this is the book that changed their lives – find out if it can change yours!

About the Author
Scott Mueller is president of Mueller Technical Research (MTR), an international research and corporate training firm. Since 1982, MTR has produced the industry's most in-depth, accurate, and effective seminars, books, articles, videos and FAQs covering PC hardware and data recovery. MTR maintains a client list that includes Fortune 500 companies, the U.S. and foreign governments, major software and hardware corporations, as well as PC enthusiasts and entrepreneurs. His seminars have been presented to several thousands of PC support professionals throughout the world.

Scott has authored many books over the last 20+ years, including Upgrading and Repairing PCs, 1st through 16th and Academic editions; Upgrading and Repairing Laptops; Upgrading and Repairing PCs: A+ Certification Study Guide, 1st and 2nd editions; Upgrading and Repairing PCs Technician's Portable Reference, 1st and 2nd editions; Upgrading and Repairing PCs Field Guide; Upgrading and Repairing PCs Quick Reference; Upgrading and Repairing PCs, Linux Edition; Killer PC Utilities; The IBM PS/2 Handbook; and Que's Guide to Data Recovery.

Product Details

• Hardcover: 1656 pages
• Publisher: Que; 16 edition (September 6, 2004)
• Language: English
• ISBN-10: 0789731738
• ISBN-13: 978-0789731739
• Product Dimensions: 9.3 x 7.7 x 2.6 inches
• Shipping Weight: 5.7 pounds
• Average Customer Review: 4.5 out of 5 stars See all reviews (11 customer reviews)
• Amazon.com Sales Rank: #520,297 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

97 of 109 people found the following review helpful:

3.0 out of 5 stars An old companion becomes less necessary, October 16, 2004

By	Keith Carlsen "widgeonkeeper" (Asheville, NC, USA) - See all my reviews

I have purchased three of the last five revisions of this book, and bought the latest as a matter of course when it first became available. It's the first one where I have wished that I had looked at it physically before purchase, because I would have not purchased it had I done so.

For many years, this volume has been an industry standard, on the desktops of tech support personnel, PC purchasing agents, vocational educators, and hobbyists. It has grown like Topsy with each revision, steadily becoming larger and larger as more and more detail regarding newer releases in x86-compatible desktop and mobile CPUs, bus types, form factors, and compatibility issues evolved. However, previous standards are described often in mind-numbing and wordy detail as well. While some editing has taken place, it's not nearly enough.

If you have one of the last two or three editions of this book, don't buy this one. It's just more paper weighing down your already sagging bookshelf. If you are starting from scratch, this may still be a useful book, but be warned: it's a colossal aggregation of data, much of it of historical interest only.

Much of the "legacy" data is of primary interest to embedded systems designers and developers, but Mueller is strictly a desktop person: embedded people will be frustrated with this volume. Also, Mueller is wholly Microsoft-centric, meaning that there is a lot of DOS and NT stuff in here but no Unix, Unix-like (Linux or Free/Open/NetBSD), or embeddable (VxWorks or QNX) information whatsoever. Considering the average Linux user is going to be far more likely to need this type of knowledge than the average Windows user, one gets the idea that Mueller is just not comfortable with or even conversant with other environments than Microsoft and has elected to dodge the issue. Previously there was a "Linux Edition" of the book, where an outside team simply edited out the Microsoft discussion and put in some coverage of Linux video and sound configuration and some generic boilerplate. I find it a little disturbing because one simply can't consider oneself a computing professional in 2004 without a fair level of Unix competency:it just isn't credible.


Although the text is often shovelware, the accompanying DVD is a disappointment as the bundled software for disk testing and partitioning included in previous editions' disks is no longer included. Some previous editions had some very useful stuff including a fully functioning commercial partitioning program.

In my opinion the book should be blue-pencilled down to about 700 pages with much of the remainder put in .pdf format and put on the DVD. Very classy would be providing a DVD and a bootable CD with a live OS enabling network and web access, disk utilities and so forth. We used to highly value the QNX Demo Disk floppies, the images for which are sadly no longer on the excellent QNX website, and perhaps QNX would allow their OS to be used for a flavorful and functional live CD to enable access of the outside world, M$ file systems on hard drives for copying or repair, and formatting and partitioning of hard disks and rewritable media. A DOS-based bootable CD might be less featureful but would at least enable disk repair and file editing and could be made with FreeDOS. Also, given the nature of the work, perhaps printing the book on "Bible paper" with a ruggedized but flexible cover-such as the Machinery's Handbook and other professional reference works-would be a better choice than the current consumer-quality binding used on most Que hardbacks.

28 of 30 people found the following review helpful:

5.0 out of 5 stars An Encyclopedia for your PC, September 30, 2004

By	W Boudville (Terra, Sol 3) - See all my reviews (TOP 50 REVIEWER)    (REAL NAME)

There is a good reason why this book is in its 16th edition. Its massive and reliable coverage of what it takes to repair a PC, or upgrade various parts, continues in the tradition of its predecessors. The rate of change in this field is so great that new editions have to be continuously produced.

To be sure, the average PC user does not want or need such a tome. But there is a sizeable minority of hobbyists to whom this book is directed. It was from such people that were the PC's first audience, in the late 70s. The book harks back to the PC's roots.

Some chapters may see greater use than others. Like that on hard disks. Here is where your data lives, or dies! The chapter has a good explanation of the basic principles of disks. Newer parts, like memory sticks, get good coverage too. Also worth noting is that certain crucial external devices, like hubs and switches, are explained. This reflects the reality that these days, an isolated PC has much less utility than one hooked to the Internet.

By comparison, the chapter on floppy disks is looking increasingly anachronistic. Its presence in future editions may be dubious.

15 of 15 people found the following review helpful:

5.0 out of 5 stars Upgrading and Repairing PCs, 16/e, May 16, 2005

By	Fred Sabin (New Jersey, USA) - See all my reviews

(...)
The New Jersey Computer Club (NJCC) is a not-for-profit organization dedicated to educating the public about computer systems, software, and their uses; providing community service to charities and educational groups; awarding an annual NJCC Memorial Award; and sharing knowledge and social activities with other computer enthusiasts. A frequent topic of discussion, and a major need of all of our membership, is how to upgrade, troubleshoot, and repair their computer systems. This book is an excellent guide and reference on everything associated with this topic.

Upgrading and Repairing PCs, 16th Edition, authored by well-known Scott Mueller and published by Que Publishing, is an up-to-date comprehensive (1625 page) book that comes with a three hour instructional and reference DVD, including a searchable hard drive database, vendor database, and eight prior editions of Upgrading and Repairing PCs (in PDF format). Detailed technical information is very well presented in an easy to read format with extensive diagrams, figures, and tables that both illustrate concepts and organize historical and statistical data for clarity of understanding and ease of use.

There are two main ways of using this book. First, you can utilize it as a learning tool to gain knowledge about an area of interest, such as a particular component of a computer system. Second, you can utilize it as a technical reference, to find detailed information on a specific computer topic or component. Of major importance is the fact that the text covers not only current data and information, but also historical content on older systems and components that may still be in use.

The chapters on "PC Diagnostics, Testing and Maintenance" and "File Systems and Data Recovery", and the "Troubleshooting Index" (Appendix C) are of special interest, as troubleshooting problem systems is a significant concern for our membership. The chapter on "Building and Upgrading Systems" is also very important for those who need assistance in replacing or adding system components.

The DVD is especially useful with a video presentation by Scott Mueller on Build a PC From Scratch. This video includes segments on Tools To Have On Hand, Chassis Considerations, Processor Installation, Memory Installation, Motherboard Installation, Installing the Drives, Power Supply Connection, Card Installation, Closing the Case, and Power Up the System. These clips will be valuable to both novice and experienced users. (...)

I have personally used prior editions of Upgrading and Repairing PCs for many years, and I have always found the content to be very accurate, informative and useful. I have never read an entire book, but I know what is available in each book and where to find it, and when you need the information it is very satisfying to know that you have it readily accessible.

This book is essential for our User Group personnel who provide technical assistance and support for our membership, and it is very strongly recommended to all our NJCC members as a learning and self help tool for their own benefit.
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