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Selling Online: How to Become a Successful E-Commerce Merchant (Paperback)

by Jim Carroll (Author), Rick Broadhead (Author) "This is a book about setting up a "store" on the Internet, a relatively narrow topic when you really think about it..." (more)
Key Phrases: storefront creation services, address verification code, effective online store, United States, Forrester Research, Doug Young (more...)
4.3 out of 5 stars  (17 customer reviews)


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Editorial Reviews

From Library Journal
Retailer dot-coms are very much in the news today, with companies collapsing and their value dropping on the stock market. But, according to internationally known e-commerce analysts Carroll and Broadhead, "far from being dead, e-business is thriving." In this practical guide, the authors take readers through a five-step process for creating an online store: planning, preparation, development, education, and refinement. Using illustrations of businesses on the web (including Staples.com, Yahoo Store, and Amazon.com), the authors explain how to design a user-friendly web site and describe such desirable design elements as easy navigation, search functionality, and fast download times. In case studies, retail dot-com owners describe their businesses, discuss what makes their companies successful, and offer advice to aspiring entrepreneurs. "E-Facts" presented throughout the book provide demographics and statistics related to e-commerce. This informative and very timely book is recommended for business collections in public and academic libraries. Lucy Heckman, St. John's Univ. Lib., Jamaica, NY
Copyright 2001 Reed Business Information, Inc.

Product Description
Whether your organization is large or small, Selling Online is a perfect resource for any employee or entrepreneur interested in building a successful, profitable, and sustainable online retail business.

In Selling Online, Carroll and Broadhead discuss what makes an online business fail or triumph. From the nuts and bolts of how to build a site to an in depth look at merchant accounts, a systematic business plan walks you through the complex issues of doing business over the Internet.

See all Editorial Reviews


Product Details

  • Paperback: 416 pages
  • Publisher: Kaplan Business (March 14, 2001)
  • Language: English
  • ISBN-10: 0793145171
  • ISBN-13: 978-0793145171
  • Product Dimensions: 9 x 6.1 x 1.4 inches
  • Shipping Weight: 2.3 pounds
  • Average Customer Review: 4.3 out of 5 stars  (17 customer reviews)
  • Amazon.com Sales Rank: #232,244 in Books (See Bestsellers in Books)
    (Publishers and authors: Improve Your Sales)