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Editorial Reviews
From Publishers Weekly
In a no-nonsense, take-charge style (stemming from his 20 years of military experience), Smith, a management consultant and motivational speaker, offers specific strategies on keeping employees. Some practices sound silly--holiday parties, candy giveaways, golf outings--but can be effective, says Smith. He advocates other, appealing strategies--on-site day care, free family health care, shorter workweeks, unlimited sick leave--that may be untenable because of cost. But Smith offers reasons that, over the long term, these benefits can keep employees and reduce management costs. Well written and with useful advice for HR managers and company executives.
Book Description
Challenging traditional attitudes about retaining workers, author and consultant Gregory P. Smith outlines the new rules for dealing with worker shortages, the high cost of turnover, a diminished work ethic, managing a diverse workforce, and the increased importance of job satisfaction.
In a no-nonsense, take-charge style (stemming from his 20 years of military experience), Smith, a management consultant and motivational speaker, offers specific strategies on keeping employees. Some practices sound silly--holiday parties, candy giveaways, golf outings--but can be effective, says Smith. He advocates other, appealing strategies--on-site day care, free family health care, shorter workweeks, unlimited sick leave--that may be untenable because of cost. But Smith offers reasons that, over the long term, these benefits can keep employees and reduce management costs. Well written and with useful advice for HR managers and company executives.
Copyright 2001 Cahners Business Information, Inc.
Book Description
Challenging traditional attitudes about retaining workers, author and consultant Gregory P. Smith outlines the new rules for dealing with worker shortages, the high cost of turnover, a diminished work ethic, managing a diverse workforce, and the increased importance of job satisfaction.
At a time when the workplace environment is critical to keeping workers, here are proven ideas for having fun, communicating, rewarding employees, and building loyalty. The author provides practical solutions that will help companies: *Create great attitudes for making workers more reliable. *Increase motivation and creativity to keep top people from jumping ship. *Develop a flexible environment to boost productivity and satisfaction. *Respond to changes while making continual improvements. *Generate profits through increased customer satisfaction. *Save money by not having to replace workers.
The author also provides specific action steps to address such problems as absenteeism, getting teams to work together, and turning performance appraisals into positive opportunities. Using examples from innovative companies such as Earthlink, USAA Insurance, and Disney World, and comments from workers in all kinds of workplaces, this guide will help managers and human resource experts be more effective in changing times.
See all Editorial Reviews
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