Product Description
In this book, Connie Podesta and Vicki Sanderson show you how to develop healthy communication patterns with difficult people. This book will not help you change difficult people. Thats impossible. It does, however, offer you strategies to incorporate into your behavior that will make relationships work better for you, immediately. Highlights include:
- A description of the four basic behavior patterns (assertive, aggressive, passive, and passive-aggressive)
- Examples of concrete strategies for dealing with negative communication styles
- Why being "nice" makes aggressive behavior worse
- How you may be your own worst enemy in dealing with frustrating relationships
About the Author
Connie Podesta is a licensed professional counselor, comedienne, actress, educator, playwright, songwriter, and radio/TV talk show host with more than 25 years of experience in the corporate sector, health care, and education. Connie has addressed more than two million people throughout the world on key topics, including "Life Would Be Easy If It Weren’t For Other People," "How To Be the Person Successful Companies Fight to Keep," "If We’re Going to Win This Race, We Need to Run in the Same Direction," and "Everyone Thinks They Can Do My Job, But Nobody Wants It." She is the author of three books, including the best-selling Life Would Be Easy If It Weren’t For Other People, published by Corwin Press.