Winning With Difficult People (Barrons Business Success Series) (Paperback)

by Arthur H. Bell (Author), Dayle M. Smith (Author) "There is such a thing as a bad boy..." (more)
Key Phrases: personality trait predisposes, angry managers, exiting employee, One True Friend, Silent Martyr, Star Chamber (more...)

Editorial Reviews

Product Description
This enlightening volume presents profiles of ten difficult personality types. It explains how to recognize them and how to gain some understanding of the various emotions and motives that trigger their conduct. Included is advice on dealing with difficult people and turning potential problems to your advantage within the business environment.

From the Back Cover
BARRON’S


A BUSINESS SUCCESS GUIDE



The Skills You Need to SUCCEED in the Business World



Winning With Difficult People


Third Edition



The authors point out twelve different difficult personality types in business environments, and advise on how to cope with them. They explain the traits of each personality type, and give you insights on ways to transform potential personality problems to your advantage.

Why do certain types of people bug you?

An alternative to anger: active listening

Writing effectively to difficult people . . . and much more



BARRONS BUSINESS SUCCESS GUIDES advise career-minded men and women on how to get ahead at all levels of management, marketing, and other business undertakings. Titles in the series provide a clear sense of how to work successfully within corporate structures. They also speak to business people in small companies and to those who are self-employed. Books are supplemented with case histories and tips from business and technical experts. --This text refers to the Paperback edition.

Product Details

• Paperback: 117 pages
• Publisher: Barron's Educational Series; 2nd edition (August 1997)
• Language: English
• ISBN-10: 0812098943
• ISBN-13: 978-0812098945
• Product Dimensions: 7.8 x 5.1 x 0.4 inches
• Shipping Weight: 4.8 ounces
• Average Customer Review: 4.8 out of 5 stars See all reviews (4 customer reviews)
• Amazon.com Sales Rank: #1,462,608 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

27 of 27 people found the following review helpful:

5.0 out of 5 stars Compact, informative and value-for-money, July 12, 2001

By	Janell (Germany) - See all my reviews

I initially bought this book for my husband, who was having a difficult time at work with his boss. My husband has huge praises for the book and now that I have finished reading it, I've come to understand why. Arthur and Dayle have managed to consolidate and present strategies on how to deal with difficult people in a handy and easy-to-read book. Even if you don't find time to read, you can easily read some pages on the way to work in the train. A questionaire helps you to identify what type of person you are, and explains the different personality types, helping you to see why yome people react in certain ways. You will realise eventually why you seem to always clash with a certain personality group. This book gives you tips on how you can handle 'difficult' people and helps you to have a clearer picture of yourself. For all you know you may be the S.O.P. (Source Of Pain) that others are experiencing!!

11 of 12 people found the following review helpful:

5.0 out of 5 stars Amazing..Great Book, April 17, 2002

By	Michellea David "tx2cagirl" (Trabuco Canyon, CA) - See all my reviews (REAL NAME)

This is the one to read. I even gave it to my husband to read. Easy to read. I read it in 2 hours. This book gave me the reasons people act the way they do. Then it gave me a way to talk to those kinds of people.

1 of 2 people found the following review helpful:

4.0 out of 5 stars Blur The Distinction Between Work And Play !!, August 9, 2005

By	Original Mixed Up-Kid "jg" (New York United States) - See all my reviews

This review is from: Winning with Difficult People (Barron's Business Success Guides) (Paperback)

A good light read on personality typing within the work world.
Once you figure out what type you are, you can figure out where you are welcome.The book has testing and is a composite read on basic personality theory.