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Calling a Halt to Mindless Change: A Plea for Commonsense Management
 
 
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Calling a Halt to Mindless Change: A Plea for Commonsense Management (Hardcover)

by John Macdonald (Author)
4.7 out of 5 stars See all reviews (3 customer reviews)


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Editorial Reviews

From Library Journal
Citing the glut of management fads, the author pleads for more common sense in the policies of managing companies while advocating his own "evolutionary organization" and shared values among organization, customers, employers, and community.
Copyright 1999 Reed Business Information, Inc.

Product Description
CALLING A HALT TO MINDLESS CHANGE A Plea for Commonsense Management

Flash fires (like downsizing), false prophets (like many management gurus), and hysteria ('change or die'). There's an apocalyptic quality in the way businesses operate today, where every new 'ism' from every hot consultant is treated as gospel.

Giving voice to the vast majority of corporate employees, the highly respected author and consultant John Macdonald says 'enough is enough.' He also sees too much reliance on human resource departments and lawyers, too much focus on short-term measurements--and far too many fads.

In this new book, Macdonald makes the strong, rational, and long-awaited argument that common sense must be put back into the decision-making process. Businesses need to get back to managing the 'business,' organically incorporating only those changes and practices that can actually improve their operations, and discarding all the others.

Some highly successful corporations -- including Wal-Mart, 3M, Arthur Andersen, Toyota, and Motorola -- do this already. Macdonald takes the reader inside these leading organizations to uncover their formulas for long-term success.

JOHN MACDONALD (Banstead Village, Surrey, UK) is famous for bringing quality management to the UK. He established with Philip Crosby one of the largest management consulting firms in Great Britain, and later formed his own firm. He is the author of 'Global Quality' and a series that includes 'Understanding Total Quality Management in a Week' and 'Understanding Benchmarking in a Week.'


Product Details

  • Hardcover: 256 pages
  • Publisher: AMACOM; 1st edition (April 7, 1998)
  • Language: English
  • ISBN-10: 0814403492
  • ISBN-13: 978-0814403495
  • Product Dimensions: 9.3 x 6.3 x 1 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 4.7 out of 5 stars See all reviews (3 customer reviews)
  • Amazon.com Sales Rank: #2,152,458 in Books (See Bestsellers in Books)

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Customer Reviews

3 Reviews
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Average Customer Review
4.7 out of 5 stars (3 customer reviews)
 
 
 
 
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4 of 4 people found the following review helpful:
5.0 out of 5 stars Evolution, not Revolution, November 25, 1999
By Micheal Gardner (Mt. Pleasant, MI) - See all my reviews
A wonderfully thought provoking work by a man with much experience and knowledge. Mr. MacDonald maintains that so-called revolutionary changes are the result of mis-management in the first place, and many "management gurus" are ill informed, self serving, and dangerous. He laces his book with examples of both evolutionary companies and "revolutionary" firms, outlining their successes and failures. Three simple but profound ideas form the center of this book; adapt instead of adopt, evolution not revolution, and responsibility. If you are feeling like you are behind the curve because you have not studied or adopted the latest management fad, pause, take a deep breath, and read this book.
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3 of 4 people found the following review helpful:
5.0 out of 5 stars Sends an important message in these change obsessive times., March 20, 1999
By A Customer
This work argues that thoughtfulness must be used in decision making, limiting change to what will improve operations. It gives examples of companies that have been successful by focusing on vision, customers, employees, communications, and ethics. Sends an important message in these change-obsessive times.
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4.0 out of 5 stars Re-infuse common sense into your management practices, February 15, 2006
By Louise McCauley (Chicago, IL) - See all my reviews
  
The business world abounds with guru's spouting a message of revolutionary change. Business people are commanded to take immediate and drastic action or they will be left behind and their businesses will fail. It is true that things are changing, says the author, but change is evolutionary, not revolutionary. Instead of pursuing the latest management fads, companies need to return to the fundamentals of commonsense management. The author provides the following advice for companies seeking to get back to basics and handle change intelligently:

· Common sense, not fads, leads to success. Too many executives lose touch with the world outside their corporate offices; their markets, customers and employees. Alert, effective corporate managers should be able to anticipate changes without making drastic changes to their companies.
· Business is simple, don't complicate it. There are three key processes for every company: Customer focus, Company strategy and Delivery. Too many managers divert their attention from these core processes and focus instead on complicating issues, like manipulating pubic opinion or monitoring legal liability.
· Learn to adapt, not adopt, new ideas. Instead of instituting wholesale change within the organization in order to conform to a new idea, examine the idea to see how it applies to the organization. Adopt only ideas that are appropriate for your organization and adapt them to meet your specific needs.
· Become an evolutionary organization by focusing on the essentials of business, the customer and the processes that serve the customer. Get to know your customers well enough that you are able to understand and meet their wants and needs. Focus on the processes in your company that enable you to meet customer needs.
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