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Kentucky Manufacturer and Contractor, Lexington, KY
A book that explains how to leverage Six Sigma's power and does so in a simple straightforward and practical way.

Book Description
Is Six Sigma the exclusive domain of manufacturing and service operations, or can excellence be mandated (and achieved) throughout an entire organization? This refreshing book reveals how to apply the legendary quality assurance program across all departments and processes, creating a permanent, company-wide Six Sigma culture.

Author Alan Larson, a Motorola veteran, has created a simple and practical Continuous Improvement model, and offers a strategy for managing the change to Six Sigma-driven operations and philosophy. Larson's approach is based on the seven key elements of Six Sigma:

* Focus on customer satisfaction * Use of data and systems * Setting improvement goals * Team approach * Employee involvement * Defining roles * Personal growth

Field-proven in organizations of all types, Larson's methodology can help any company make quality a real and viable strategic objective.

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First Sentence:
How to create a culture that thinks and operates in terms of complete customer satisfaction. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
operational statement, continuous improvement projects, continuous improvement model, complete customer satisfaction, continuous improvement teams, continuous improvement programs, framing shop, nonconforming product, defect rate, check sheet Key Phrases - Capitalized Phrases (CAPs): (learn more)
Six Sigma, Six Sic, New York, End Date, Check Sheet Example, United States, Bob Galvin, Gas Pipe Section Length Location, Kimball Fisher, Six Sigina New!
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover | Surprise Me!

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