Close to the Machine: Technophilia and Its Discontents (Hardcover)

by Ellen Ullman (Author)

Editorial Reviews

Amazon.com Review
If there is such a thing as a typical computer programmer, Ellen Ullman is not it. She's female, a former communist, bisexual, old enough to be a twentysomething's mom, and not a nerd. She runs her own computer-consulting business in San Francisco and in Close to the Machine explores a world in which "the real world and its uses no longer matter." This memoir examines the relationship between human and machine, between material and cyberworlds and reminds us that the body and soul exist before and after any machine. The wit Ullman brings to her National Public Radio commentaries shines through in the prose. --This text refers to the Paperback edition.

Review
This gem of a book manages to simultaneously be an insider's look at the computer industry, a rollicking collection of bawdy tales, a serious look at the social impact of computing, a comic description of industry mores and, most importantly, a clear and honest account of a woman's response to her professional and personal environment.

Author Ellen Ullman, an independent computer programmer, holds little back in recounting her experiences. She discusses her business career, her approach to software and her sexual adventures, all with the same frank detachment. And she writes with a clarity, style and wit rarely seen, especially in the murky wilds of technojournalism. She is sure of what she knows, humble about what she doesn't, never pretentious, frequently hilarious and occasionally eloquent. The book is worth buying for the sheer pleasure of reading it. But it also has something to say.

Ullman's main theme is technology's alienating effect. In its programming context, "getting close to the machine" means working with low-level code. Here, where the commands make no intuitive sense but are pure strings of 1s and 0s, the programmer loses touch with the program's purpose. The operation of the system becomes paramount; the needs of the users are forgotten. Ullman develops this theme effectively in a series of personal glimpses of her growth during two decades as a professional programmer and of her loss of a sense of purpose to what she was doing--beyond getting a system to work.

That sounds grim, but Ullman, a great storyteller, makes it into a funny and almost touching account. She takes you inside the corporate offices where she negotiates her contracts and tells you who was there, how they dressed and how they comported themselves. She also has fun mimicking the thought process of programmers as expressed in cryptic speech.

A large portion of the book is devoted to her relationship with a younger man who was among a new generation of cypherpunks out to seize control of the system of computer networks she had helped build. From him she learned how her world of spreadsheets and useful applications was being displaced by a global network of goodies dispensed by the Internet.

She realized much of her knowledge was obsolete because she didn't know new Internet languages such as Java. Now the game was not making useful products, but tweaking the system to generate money through Internet commerce or content. Compared with the programs that Ullman had written, the new interfaces (browsers) had vastly simplified controls that made users into passive acquirers.

Ullman is unnerved by the man's casual approach to sex as well as software. As she writes, "His lovemaking was tantric, algorithmic. The sex was formulaic, had steps and positions and durations, all tried and perfected, like a martial arts kata or a well-debugged program. My own role in it was like a user-exit subroutine, an odd branch where anything might happen but from which we must return, tracing back to the mainline procedure."

In the end, unable to connect with him, she moves on: to the next job, the next computer language and presumably to the next lover. In revealing her private life so honestly, Ullman shows a great deal about how humans operate, how computers are made to operate and why computers can't be expected to make human decisions. She is, in fact, in the business of translating between one and the other--human desire and computer execution--her worm's-eye point of view puts things in perspective.

The computer, Ullman points out, "cannot simultaneously do something and withhold for later something that remains unknown." Only a human can do that. "The computer is not really like us. It is a projection of a very slim part of ourselves: that portion devoted to logic, order, rule and clarity."

As Ullman makes clear, she (like all of us) has more than logic, order, rule and clarity in her life, and this humanistic spirit infects her tales of tangled technology with a kind of subversive deadpan humor. Close to the Machine poses no problems, offers no solutions and urges no action. It offers a point of view--familiar yet somehow reassembled--described with a high degree of art. The book is sure to become a minor classic. -- Upside, Cliff Barney --This text refers to the Paperback edition.

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Product Details

• Hardcover: 189 pages
• Publisher: City Lights Publishers (January 1, 2001)
• Language: English
• ISBN-10: 0872863379
• ISBN-13: 978-0872863378
• Product Dimensions: 8.3 x 5.3 x 0.9 inches
• Shipping Weight: 14.4 ounces
• Average Customer Review: 3.6 out of 5 stars See all reviews (31 customer reviews)
• Amazon.com Sales Rank: #1,998,381 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

17 of 19 people found the following review helpful:

4.0 out of 5 stars A story of the modern day alchemist, outstandingly narrated, May 30, 2000

By	Elmira Cancelada "Elmira Cancelada" (Portsmouth, NH USA) - See all my reviews (REAL NAME)

This review is from: Close to the Machine: Technophilia and Its Discontents (Paperback)

I am torn between giving Ullman's book one star and five stars. No rate in-between seems to be suitable. Let's start with five stars. Once I opened the book I could not put it down. Having turned the last page, I went back, re-read several parts and made notes on margins. To me, the book is about three things at once. First, it is an autobiography of the run-of-the-mill programmer, whose professional and personal lives are tightly intertwined. Second, it is a first-hand account of gold rush era software development. The impeccably styled story has no sugar, no gloss, 'no feel good, everybody wins' stuff. Ignorance, brilliance, arrogance, raw greed and insatiable desire to control the world are presented in full honesty. "In my profession, software engineering," Ullman writes about AIDS database project, "there is something almost shameful in this helpful, social services system we're building. The whole project smacks of 'end users' - those contemptible, oblivious people who just want to use the stuff we write and do not care how we did it." I wrote on a margin: "Why would they care! . Drooling over your tech savvy is not in their job descriptions." Later I regretted my acerbic remark. Ullman did care for her users to the extend, which the pace of gold rush allowed her to have such sentiments. After all, 18 months with dusty social services was an eternity in the software world. The time came for her to jump into her red sports car and, at the speed of 80 mph, to move to the more dignified project with the latest and greatest technologies. (To a person, who reads this review: I am not being sarcastic. I truly admired the author's ability to write without self-justification of her good and bad deeds.) Third, this book is an amazing attempt to pass modern day alchemy for engineering. This is where Ullman lost all her stars in my eyes. Engineering is a planned activity based on science. As a rule, it produces very predictable results. None of three projects, which Ullman describes in the book, can be called a product of engineering. During the AIDS database project, she got around to meet her end users only 8 months into the project. Her sole concern at that point was "to save the system", regardless of its inadequacy to users' needs. The second project - patching a networking software in the failing start-up - was no better. The project was considered a triumph, when the programmers managed to demo the system that crashed "exactly once a day" (not twice, as before). The third project - a direct payroll deposit application - was outright scary. The software was written even without preliminary work flow diagram. Go figure what it could do with your honest pay. I am giving Ullman's book FOUR stars after all - for its powerful, passionate and honest writing. It touched my nerve. Oh, it did! Even the little lie about engineering did not spoil the impression.

10 of 10 people found the following review helpful:

4.0 out of 5 stars Technology in Human/Personal Terms, August 23, 1998

By	Christopher Hefele (Lawrenceville, NJ United States) - See all my reviews (REAL NAME)

This review is from: Close to the Machine: Technophilia and Its Discontents (Paperback)

If you're fascinated by the impacts of computer technology in personal and human terms, then you'll enjoy this book. On the surface, Ullman gives us a glimpse into the life of a consulting software engineer musing about the meaning and impact of technology. Ullman's world is filled with machine-like programmers drawn to the supremely logical world of software development, as well as managers who don't truly understand the technology or programmers that they are managing. Like a true techie, Ullman can easily convey rush of excitement when a debugged system finally *works* -- but unlike a true techie, she can just as easily describe the quirky, mechanical personalities of the people working "close to the machine(s)." Throughout, she intersperses some thoughts about her career, ranging from the stress of keeping up techno-savvy hot-shots, to the risks of working for startups, to the real impact "virtual companies" on society. Ullman's style was witty, insightful, and a joy to read -- I easily devoured this book in one day. In the end, this book is more about people than it is about technology, so I'd recommend it to anyone who is interested in the human side of the technology equation.

7 of 7 people found the following review helpful:

5.0 out of 5 stars Buy this book now, November 23, 1997

By A Customer

This review is from: Close to the Machine: Technophilia and Its Discontents (Paperback)

As I read this book I felt a keen sense of familiarity. I live this life as well, down to every detail but being Ellen Ullman. I've had the same experiences; the rush of programming on a great project, the hits and near misses on stock options, the empty cubicles, the rush of a new contract, the longing for the regularity of an old-fashioned company, etc. I also know first hand about the culture of the neighborhood she describes, since I too live in a loft down there, although I am married, male, and have a kid.

In fact, as I got my WSJ the other day, I saw hers stacked on top of mine. I have never met her, but because of the similarities in our lives as described in the excellent book, I do know that what she says is far far truer than any of the books that purport to tell everyone outside of the area about high tech here.

But the book resonates not because we're neighbors; her book is true, and well written. Two reasons enough to buy this book ASAP. Skip "Start-Up" and "Architects of the Web" (please). This is the real thing.