- Paperback: 112 pages
- Publisher: Amer Society for Quality (April 1992)
- Language: English
- ISBN-10: 0873891961
- ISBN-13: 978-0873891967
- Product Dimensions: 9 x 6 x 0.5 inches
- Shipping Weight: 8 ounces
- Average Customer Review: No customer reviews yet. Be the first.
- Amazon.com Sales Rank: #4,192,505 in Books (See Bestsellers in Books)
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