- Hardcover: 337 pages
- Publisher: Amer Society for Quality (June 1995)
- Language: English
- ISBN-10: 087389331X
- ISBN-13: 978-0873893312
- Product Dimensions: 6.5 x 1 x 0.5 inches
- Shipping Weight: 1.6 pounds
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- Amazon.com Sales Rank: #2,150,503 in Books (See Bestsellers in Books)
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