Six Sigma for the Shop Floor: A Pocket Guide [ILLUSTRATED] (Spiral-bound)

~ Roderick A., Ph.D. Munro (Author) "Six Sigma is a term describing the overall concept of continual improvement (Deming 1993)..." (more)
Key Phrases: gage control plan, process behavior charts, process sheets, Six Sigma, Rank Resolution, Quality Press (more...)

Editorial Reviews

Product Description

The tools and methods of Six Sigma, used for improving performance and eliminating defects, are revolutionizing the way businesses operate. Organizations of all types have implemented the theories and practices of Six Sigma to help streamline processes and improve overall performance. At the heart of Six Sigma is the collection of data on a process, which is used to analyze and interpret that process so it can be improved to satisfy the customer. Most books on the topic are exhaustive references written for engineers or management. Very little has been written for those on the shop floor who often have little or no understanding of the Six Sigma principals that are guiding their company's performance. That is the emphasis of Six Sigma for Operators, by Roderick Munro, which is specially designed to introduce the concepts of Six Sigma to the shop operators.

Written specifically to be used daily by the workers on the shop floor, Six Sigma for Operators provides a very basic introduction to the Six Sigma process. By focusing on the problem solving nature of Six Sigma, Munro explains how these principals should be used in conjunction with daily work. This convenient pocket-sized book can be easily used on the shop floor, and clarifies the confusing "buzz" terms surrounding Six Sigma by explaining how to manage the tools currently being used to meet Six Sigma requirements. Six Sigma for Operators will explain the principles to the operators, and help map the problem-solving activities leading to Six Sigma projects.

About the Author

Roderick A. Munro is an ASQ Fellow, CQE, CQA, and Certified Quality Manager, and has worked in industry for nearly 20 years in quality and quality training positions. He has previously published articles on Six Sigma and has spoken on the topic to various groups and organizations. He was also instrumental in approving the Six Sigma Champion and Black Belt training program for a Fortune 100 company. Munro received a Ph.D. in Curriculum & Instruction from Cambridge State University, and an Ed.S. in Instructional Technology from Wayne State University.

Product Details

• Spiral-bound: 192 pages
• Publisher: ASQ Quality Press (August 15, 2001)
• Language: English
• ISBN-10: 0873895169
• ISBN-13: 978-0873895163
• Product Dimensions: 5.5 x 3.8 x 0.5 inches
• Shipping Weight: 3.2 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon.com Sales Rank: #1,722,547 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

1 of 2 people found the following review helpful:

5.0 out of 5 stars Best Green Belt Manual That We Have Found, April 7, 2003

By A Customer

The Six Sigma for the Shop Floor is the best Green Belt level manual that we have found on the market that helps our people understand the processes of Six Sigma. We are starting to see some very good results from our general workforce helping and supporting our Black Belts in collecting data to solve issues that we have been struggling with for years. We now can get accurate, useful data instead of just trying to resolve old problems.

Dr. Munro has given our people an easy to understand process that is helping to encourage more people to get involved with problem solving in our plants. In one case, we had three operations dealing with injection molding and machining of a plastic part that goes into one of our assemblies. After using Six Sigma for the Shop Floor, one of the Green Belts suggested that we could eliminate the second operation if we could figure out how to balance the parts coming from the mold. The manual gave the Green Belts the understanding of what the Black Belt was doing to give them more input to the problem solving process. We were successful in eliminating the second process and now use parts directly from the injection-molding machine that are balanced and ready for coating and assembly.

We are starting to encourage our suppliers to use Six Sigma for the Shop Floor in their operations and to work with our Black Belts. We encourage the use of this book!

3 of 7 people found the following review helpful:

5.0 out of 5 stars Six Sigma for the Shop Floor, November 1, 2001

By A Customer

Written specifically to be used daily by the workers on the shop floor, Six Sigma for the Shop Floor provides a very basic introduction to the Six Sigma process. By focusing on the problem solving nature of Six Sigma, explains how these principals should be used in conjunction with daily work. will explain the principles to the operators, and help map the problem-solving activities leading to Six Sigma projects.