The Eight Essential Steps to Conflict Resolution (Paperback)

~ (Author) "What is this complex phenomenon of human interactions called conflict, this pervasive condition all around us?..." (more)
Key Phrases: conflict partnership process, conflict partnership skills, conflict partnership approach, Chamber of Commerce (more...)

Editorial Reviews

Product Description

Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.

Product Details

• Paperback: 304 pages
• Publisher: Tarcher (January 4, 1994)
• Language: English
• ISBN-10: 0874777518
• ISBN-13: 978-0874777512
• Product Dimensions: 8.5 x 5.4 x 0.8 inches
• Shipping Weight: 6.4 ounces (View shipping rates and policies)
• Average Customer Review: 4.7 out of 5 stars  See all reviews (9 customer reviews)
• Amazon.com Sales Rank: #34,396 in Books (See Bestsellers in Books)

  Popular in these categories: (What's this?)

  #19 in	Books > Business & Investing > Management & Leadership > Negotiating
  #21 in	Books > Health, Mind & Body > Relationships > Conflict Management
  #29 in	Books > Nonfiction > Social Sciences > Violence in Society

Customer Reviews

Most Helpful Customer Reviews

63 of 64 people found the following review helpful:

5.0 out of 5 stars An Essential Life Reference Book, September 14, 1999

By A Customer

This book should be on everyone's personal reference shelf. I read it several years ago, and have incorporated the steps into my daily interactions with others. I go back to the book when I find myself in a difficult situation and need a framework to think through how to deal with it. Many conflict resolution approaches perpetuate our misconception that conflict is an event. The Eight Essential Steps focus on conflict as a state in a relationship. The prescriptions it contains are extraordinarily useful for building productive and healthy relationships.

43 of 45 people found the following review helpful:

5.0 out of 5 stars This book is a MUST HAVE, February 4, 1999

By A Customer

Dudley Weeks spells out the Conflict Partnership method of conflict resolution in this brilliant book. Anyone who is currently in conflict with a loved one, co-worker, City Hall, what-have-you, should read this book, learn and practice the skills. Not only will it help you resolve your personal conflicts, but will help you help others, too, whether it be your kids or your PTA or your local planning commission. The book is accessible, thorough, and a delight.

48 of 51 people found the following review helpful:

4.0 out of 5 stars Best for group conflict, less for individual conflict, June 23, 2000

By	Tom Wadsworth "Tom Wadsworth" (Dixon, IL USA) - See all my reviews (REAL NAME)

Weeks certainly has an amazing background in conflict, and his book reflects it. I found his principles (the eight steps) to be best applied to long-term group conflicts, such as contractual disputes between companies or labor vs. management strife. The eight steps are also helpful for individual conflict, but less so.

As I completed the book, I sensed a need to distinguish between the two kinds of conflict and thus devise targeted steps for individual conflict of a short-term nature.

That aside, this book is not pop-whiz-bang fluff. It is hardy stuff from an academician with bountiful real-world experience in the subject.