Adaptive Enterprise: Creating and Leading Sense-And-Respond Organizations by Stephan H. Haeckel |
How Customers Think: Essential Insights into the Mind of the Market by Gerald Zaltman |
Predictably Irrational: The Hidden Forces That Shape Our Decisions by Dan Ariely |
Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers by Gerald Zaltman |
by Chip Heath
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