Competing on the Edge : Strategy as Structured Chaos (Hardcover)

by Shona L. Brown (Author), Kathleen M. Eisenhardt (Author) "DOWNSIZE. RIGHT-SIZE. REENGINEER. This has been the managerial mantra of the 1990s..." (more)
Key Phrases: patching decisions, choreographed transitions, team cycling, United States, Tour de France, Old Navy (more...)

Editorial Reviews

Amazon.com Review
What do the Atlanta Braves, Microsoft, 3M, Nike, and Intel all have in common? According to Shona Brown and Kathleen Eisenhardt, authors of Competing on the Edge: Strategy as Structured Chaos, each of these organizations are predictably unpredictable. They're leaders not because of their ability to predict the course of their markets; rather, these companies have learned to embrace the notion of change. They're successful because they've learned to find that edge between structure and chaos that allows them to be innovative and creative, while maintaining just enough discipline to focus on executing a plan.

The authors contend that competing on the edge is not an efficient or predictable way to do business. Instead, it's learning how to adapt and lead in a business environment that's in a constant state of flux. "The underlying insight behind competing on the edge is that strategy is the result of a firm's organizing to change constantly and letting a semicoherent strategic direction emerge from that organization. In other words, it is about combining the two parts of strategy by simultaneously addressing where you want to go and how you are going to get there."

Brown and Eisenhardt offer dozens of examples of companies that are successfully and not so successfully finding that balance between anarchy and order. If, on the one hand, you feel like your company is bogged down by rules and bureaucracy or if,on the other, it seems like no one in your company knows exactly what they're doing, you'll find that Competing on the Edge is a valuable handbook for change. The book is clearly written, full of insight, and belongs on every manager's bookshelf. Highly recommended. --Harry C. Edwards

Review
"An innovative management book." -- InfoWorld, October 10, 1998

"If you want to learn something new about meeting the challenges of rapid change, read...Competing on the Edge: Strategy as Structured Chaos by Shona L. Brown, a McKinsey & Co. consultant, and Kathleen M. Eisenhardt, a Stanford business-school professor. Chapter six, "Setting the Pace," is worth the price of admission all by itself. In that chapter, the authors describe how Intel uses "time pacing" to enter new markets and to create new products, services, and businesses according to the calendar rather than in response to competitive events." -- Inc. Magazine, June 1998

"The authors make a compelling argument for a proactive approach to change and offer a practical vision of the road to take when embarking on such a mission." -- Choice, October 1998

This well-written volume about managing in an environment of constant change takes as its context complexity theory--the decade-old scientific perspective often associated with the Santa Fe Institute and concepts such as artificial life. The authors--Shona L. Brown, a consultant with McKinsey & Co., and Kathleen M. Eisenhardt, a Stanford University professor--emphasize examples of successful management that are as complex and unexpected as the theory itself. The authors distill 10 rules of strategy, organization and leadership for competing on the edge and then compare them with traditional rules of management. For those who can live with fundamental ambiguity, the examples make clear how powerful and successful this unorthodox approach can be. -- Upside, Stephen E. DeLong

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Product Details

• Hardcover: 297 pages
• Publisher: Harvard Business School Press (April 15, 1998)
• Language: English
• ISBN-10: 0875847544
• ISBN-13: 978-0875847542
• Product Dimensions: 9.3 x 6.5 x 1.2 inches
• Shipping Weight: 1.4 pounds (View shipping rates and policies)
• Average Customer Review: 3.9 out of 5 stars See all reviews (26 customer reviews)
• Amazon.com Sales Rank: #90,956 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

24 of 26 people found the following review helpful:

5.0 out of 5 stars Required reading for strategic managers.+, April 18, 1998

By	Timothy W. Ruefli (Austin, Texas) - See all my reviews (REAL NAME)

Andersen Consulting recently completed a study of the worldwide electronics systems industry. One of the key results reported in this study was that those companies that followed traditional approaches to strategy, collaboration, organization, and business processes (as currently taught in most MBA programs and espoused by some consultants), had decreased chances for success compared to those firms whose managers followed innovative approaches to strategic thinking and action. While some details of the innovative approaches were provided in the report, there was no unifying framework to aid managers and researchers in putting the findings in context-nor was there any basis for generalizing the findings to other industries. Competing on the Edge provides such a framework as well as the basis for extension to a wide variety of industries.

This book should be required reading for anyone who manages, does business with, invests in, or regulates--or plans to do so--firms in fast-moving environments.

The authors identify three key concepts to managing change on a continuous basis: managing on the edge of chaos, managing on the edge of time and time pacing. Each of these concepts is illustrated via the identification and explication of a series of "traps" that, should the managers fall in, result in their companies becoming non-competitors in their industries. The traps are, in turn, detailed by references to a set of disguised studies that form the underpinning for concepts, and brought to life by reference to reinterpreted information about a variety of organizations that have appeared in the business and popular press. One aspect of the book that managers, especially, should appreciate-for Brown and Eisenhardt strategic management does not mean strategy formulation alone; it also includes implementation

The book is eminently readable, with a scattering of side-bar boxes containing specific information on concepts raised in the text. The examples employed are nothing short of innovative--when is the last time you saw a management book that used the ecology of a prairie, caribou hunting and the Tour de France to illustrate points about strategy?

Competing on the Edge is an excellent way to acquaint practicing managers as well as students in MBA programs with the latest concepts for managing organizations in situations where rapid change is the norm. It will certainly be required reading for my graduate course on Strategic Analysis for High Technology Industries.

24 of 27 people found the following review helpful:

5.0 out of 5 stars Ten rules of competing on the edge, May 17, 2001

By	Turgay BUGDACIGIL (Istanbul, Turkey) - See all my reviews (TOP 1000 REVIEWER)

Shona L.Brown and Kathleen M.Eisenhardt's book is dynamic and major break from traditional static approaches. "Competing on the edge contrasts with other approaches to strategy that assume clear industry boundaries, predictable competition, or a knowable future...The underlying insight behind competing on the edge is that strategy is the result of a firm's organizing to change constantly and letting a semicoherent strategic direction emerge from that organization...A semicoherent strategic direction is fundamentally different from what is traditionally called strategy" (p.7). Here, they ask, "What is unique and even provocative about it?":

* It is unpredictable. Competing on the edge is about surprise.

* It is uncontrolled. It is not about command and precision planning by senior executives.

* It is inefficient. Competing on the edge is not necessarily efficient in the short term.

* It is proactive. Competing on the edge is not about passively watching for the occasional discontinuity or waiting for other firms to move before taking action.

* It is continuous. It is about a rhythm of moves over time; not a set of disjointed actions.

* It is diverse. Competing on the edge is about making a variety of moves with varying scale and risk.

In this context, they write that "the premise of this book is that change is pervasive. The implcation is that the key strategic challenge facing managers in many contemporary businesses is managing this change. The challenge is to react quickly, anticipate when possible, and lead change where appropriate. A manager's dilemma is how to do this, not just once or every now and then, but consistently. Our book has argued that competing on the edge is the unpredictable, often uncontrolled, and even inefficient strategy that nonetheless defines best practice when change is pervasive." And,then, they list ten rules of competing on the edge that articulate the key assumptions and best practices about strategy, organization, and leadership that they have found to characterize firms that compete on the edge:

I- Strategy

Rule 1. Advantage is temporary.

Rule 2. Strategy is diverse, emergent, and complicated.

Rule 3. Reinvention is the goal.

II- Organization

Rule 4. Live in the present.

Rule 5. Stretch out the past.

Rule 6. Reach into the future.

Rule 7. Time pace change.

III- Leadership

Rule 8. Grow the strategy.

Rule 9. Drive strategy from the business level.

Rule 10. Repatch businesses to markets and articulate the whole.

Highly recommended.

13 of 14 people found the following review helpful:

1.0 out of 5 stars Controlled Chaos Garbage, August 4, 1998

By A Customer

How does Microsoft stay a dominant player? Why is Nike so darned cool? How were the Grateful Dead such a successful, innovative band? This book tries to answer these and other fascinating questions by cramming them into a clunky, poorly thought-out theory called "controlled chaos," which utilizes supposedly innovative timeline, creative and management practices. With tiresome, repetitive prose, the authors hammer away at points obvious to all in the computer industry (such as: trial and error are effective strategies only if you are prepared to fail occasionally) while supporting their arguments with hugely succesful cases-in-point such as Microsoft, Intel and Nike (ignoring the fact that all of these companies are notorious competition-killers who use any and all means to acquire or destroy any potential threat). The book reads like a bad thesis, and the authors can hardly seem to go four pages without reminding you how innovative and avante-garde their theo! ries are. I was under pressure from a CEO to make this into a book-on-tape for him so he could yatter away knowledgably at a cocktail party about "controlled chaos," and it was a chore to slog through this dreary, unimaginative book. The modern executive could learn more from two pages of Sun Tzu than from ten volumes of such self-promoting and empty drivel.