Product Description
Computer telephony is supercharging the Internet. This book explains three major developments. The biggest is the confluence of the World Wide Web with computer telephony, platform hooks and links. It's a new way to get voice to the customer visiting you on the Internet. Then there's Internet technology on internal company computer telephony groupware apps, through "Intranets" and "Intrawebs". Internet Telephony is also making nearly free long-distance "voice" and "video" calls on the 'Net a reality.






