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Wooing Customers Back: How to Give Great Service and Increase Your Own Success

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Wooing Customers Back: How to Give Great Service and Increase Your Own Success (Paperback)

by Mark Holmes (Author)

5.0 out of 5 stars See all reviews (1 customer review)

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Editorial Reviews

Review
Go beyond customer expectations, develop a personal level of enthusiasm, and develop better ways to handle problems in the customer service sector using a title which provides many specifics for handling customers. Summary lessons conclude examples in each chapter. -- Midwest Book Review

Product Description
New, updated version of this popular book. For anyone in customer service, WOOING gives you ways to create better teamwork, go way beyond customer expectations every time--and develop unlimited enthusiasm. A fun, quick read for any level employee. Thousands enjoy WOOING's remarkable story every year for the last ten years. --This text refers to the Paperback edition.

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Product Details

Paperback
Publisher: Advance Mark Pub (April 1996)
Language: English
ISBN-10: 0964382814
ISBN-13: 978-0964382817
Product Dimensions: 8.3 x 5.4 x 0.4 inches
Shipping Weight: 7.2 ounces

Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)

Amazon.com Sales Rank: #2,143,424 in Books (See Bestsellers in Books)

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5.0 out of 5 stars Wooing Customers Back, March 22, 2009

By	William E. Ruff "Category Mgr. KEG 1 O'Neal" (Fredericksburg, Texas) - See all my reviews (REAL NAME)

This review is from: Wooing Customers Back: How to Give Great Service and Increase Your Own Success (Paperback)

This is the very best book I have ever read on customer service. Is is a very eazy to read book. I have shared it many other people and have given twenty or more copies to friedns.Friends that I have shared it with that have made it mandatory reading for all of the department heads in the company. This is a great book to build long term relationships and business. I just can't say enough good things about it. Great Job!

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