Glen E. Hargis, editor, The Insurance Record
If I were going to take up a new profession, I would hope to be able to go to a friend who already had a great deal of experience in the trade and have him tell me ALL about it. This friend's stories should be witty as well as factual. Of course, I would want a philosophical and historical overview of things as well as a nitty-gritty, microscopic view of the details necessary for getting the job done. It would be tough to find a pal with nothing but time on his/her hands for non-stop mentoring, and one who wouldn't mind 4:00 a.m. phone calls when questions occurred to me.(From Casual comments, February 12, 1998)
If I were interested in becoming an Independent Adjuster, or learning what it was like to be one, I'd be in luck. Gordon Smith's The Adjuster! Making Insurance Claims Pay is the tell-all book that really tells all. The author draws on his years of experience as an independent adjuster to give a wide-ranging account of what the job is and how the industry works. He tells who the players are and what their points of view are. His stories touch on topics from the Great Fire of London in 1666, to the finer points of ladder selection in the here-and-now. He ties the whole work together with a narrative that is both amusing and informative. The book is going to press at Cargo Publishing Company, Houston, and it is a very good read. -Glen E. Hargis, editor, The Insurance Record
Book Description
The Adjuster! is a practical, down-to-earth self-help guide to learning the business of insurance claim adjusting. Written in an easy, comfortable style the book takes the beginner by the hand and leads the way through the basics of investigation, evidence gathering, analysis, evaluation and ultimately settlement negotiation. For the person who has no insurance experience the book provides the nuts and bolts of claims in a straightforward, simple manner with excercises and suggestions for further study. It includes descriptions of the materials and equipment which are used by the insurance claim adjuster and explains in honest terms what it takes to go into business for oneself. The book demonstrates how to start out "on the kitchen table" in a business of your own, or teaches the basics by which a trainee can go out and get a job working for someone else in a new and exciting career.
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