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Resolving Conflict Once and for All : A Practical How-To Guide to Mediating Disputes (Paperback)

by Mark Stein (Author), Dennis J. Ernst (Author)

5.0 out of 5 stars See all reviews (1 customer review)

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Editorial Reviews

Review
The price tag is a bit high for a standard-size paperback, but any interested in the finer points of mediating disputes will find this an important key to understanding the mediation process and the art of conflict resolution. Supervisors, attorneys, and virtually any in the business of mediating between two parties will find this filled with tips on enhancing understanding. -- Midwest Book Review

Product Description
A practical how-to guide to mediating disputes.

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Product Details

Paperback: 152 pages
Publisher: Mediation First; 1st edition (May 1, 1997)
Language: English
ISBN-10: 0965642909
ISBN-13: 978-0965642903
Product Dimensions: 9 x 6 x 0.5 inches
Shipping Weight: 8.5 ounces

Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)

Amazon.com Sales Rank: #2,074,457 in Books (See Bestsellers in Books)

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0 of 3 people found the following review helpful:

5.0 out of 5 stars An outstanding work!, July 9, 1997

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Creating peace with others creates peace within ourselves. This book guides us through conflict in clear-cut and sensible ways. I applaud and thank Mr. Ernst for his outstanding writing.

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