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What's so funny about call centers? Well, when you work in a fast-paced constantly changing industry, you need to be able to see the lighter side of things. Greg Levin is the self-proclaimed - and self medicated - "King of Call Center Satire." For years his Call Center Management Review humor column, "In Your Ear," has raised eyebrows and induced belly laughs with outlandish articles on everything from call center "personals" to Nostradamus' own form of forecasting. Despite the irreverent and sometimes absurd nature of Greg's articles, they often contain surprising nuggets of truth and insight that cause readers to say, "While the author was obviously never hugged as a child, the punk has a point." However, it should be noted that Greg's articles are intended for entertainment purposes only. Using them to guide the management of your call center can cause severe damage to your health and reputation as a competent professional. Recommended Usage: Read one or two articles per day for the temporary relief of call center discomfort. Paperback, 79 pages, 24 articles, 24 cartoons.
About the Author
Greg Levin is the self-proclaimed - and self medicated - "King of Call Center Satire." For years his Call Center Managment Review humor column, "In Your Ear," has raised eyebrows and induced belly laughs with outlandish articles on everything from call center "personals" to Nostradamus' own form of forecasting. Despite the irreverant and sometimes absurd nature of Greg's articles, they often contain surprising nuggets of truth and insight that cause our readers to say, "While the author was obviously never hugged as a child, the punk has a point." However, it should be noted that Greg's articles are intended for entertainment purposes only. Using them to guide the management of your call center can cause severe damage to your health and reputation as a competent professional.
What's so funny about call centers? Well, when you work in a fast-paced constantly changing industry, you need to be able to see the lighter side of things. Greg Levin is the self-proclaimed - and self medicated - "King of Call Center Satire." For years his Call Center Management Review humor column, "In Your Ear," has raised eyebrows and induced belly laughs with outlandish articles on everything from call center "personals" to Nostradamus' own form of forecasting. Despite the irreverent and sometimes absurd nature of Greg's articles, they often contain surprising nuggets of truth and insight that cause readers to say, "While the author was obviously never hugged as a child, the punk has a point." However, it should be noted that Greg's articles are intended for entertainment purposes only. Using them to guide the management of your call center can cause severe damage to your health and reputation as a competent professional. Recommended Usage: Read one or two articles per day for the temporary relief of call center discomfort. Paperback, 79 pages, 24 articles, 24 cartoons.
About the Author
Greg Levin is the self-proclaimed - and self medicated - "King of Call Center Satire." For years his Call Center Managment Review humor column, "In Your Ear," has raised eyebrows and induced belly laughs with outlandish articles on everything from call center "personals" to Nostradamus' own form of forecasting. Despite the irreverant and sometimes absurd nature of Greg's articles, they often contain surprising nuggets of truth and insight that cause our readers to say, "While the author was obviously never hugged as a child, the punk has a point." However, it should be noted that Greg's articles are intended for entertainment purposes only. Using them to guide the management of your call center can cause severe damage to your health and reputation as a competent professional.
Greg Levin is the former editor of Call Center Management Review and currently works as a freelance writer based in Spain.
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