"Once again, Richard Cohen has written a thorough and very helpful book that breaks new ground in the field."
Book Description
Written to help educators and students mediate common yet challenging conflicts most effectively. The Guide will help you: Understand the unique dynamics of a variety of difficult disputes; Determine whether a specific conflict is appropriate for mediation; Assist parties in deciding whether to participate in mediation; Strategically modify the mediation process to make it most effective for each case.
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