Product Description
True stories of hilarious communication screw-ups in business, and how to fix them. Banish such bleeps and blunders as:
-- Wasting 240 hours each year on voice mail
-- Abusing Miss Reiser's eight problem words
-- Spreading the "S" disease
-- Forgetting where your listener is coming from
Based on Todd Hunt's most requested keynote, "Communication Bleeps and Blunders in Business." Funny stuff!
About the Author
Todd Hunt is a Recovering Anal Retentive Professional (RARP) who finally learned to lighten up.
Now he's a nationally recognized author and speaker, who tells funny stories about sales, customer service, leadership, change and communication bleeps and blunders in business. His other books include "Pardon Me, But That's a Really Stupid Sign!"
