Who Will Do What By When? How to Improve Performance, Accountability and Trust with Integrity (Paperback)

~ Tom Hanson (Author), Birgit Zacher Hanson (Author) "Jake was late for his Wednesday staff meeting, but that's not what infuriated him..." (more)
Key Phrases: sales convention, Integrity Tools, Freedom Mutual, Little League (more...)

Editorial Reviews

Review

"... we now operate more efficiently in reaching our sales objectives and as a result had a record year." -- Tom Jordan, Managing Director, MBIA Asset Management Group

"A gem that uses the simplicity and wisdom of a parable to teach the reader the true secret of success." -- Cheryl Richardson, author, Take Time for Your Life

"If these simple habits were the norm, the world would be a better place." -- David Allen, author, Getting Things Done

... We now operate more efficiently in reaching our sales objectives and as a result had a record year. --Tom Jordan, Managing Director, MBIA Asset Management Group
A gem that uses the simplicity and wisdom of a parable to teach the reader the true secret of success. --Cheryl Richardson, author,
Take Time for Your Life If these simple habits were the norm, the world would be a better place. --David Allen, author,

Getting Things Done A gem that uses the simplicity and wisdom of a parable to teach the reader the true secret of success. --Cheryl Richardson, author,
--Tom Jordan, Managing Director, MBIA Asset Management Group

... we now operate more efficiently in reaching our sales objectives and as a result had a record year. --Tom Jordan, Managing Director, MBIA Asset Management Group

A gem that uses the simplicity and wisdom of a parable to teach the reader the true secret of success. --Cheryl Richardson, author, Take Time for Your Life

Product Description

Formerly a successful salesman, Jake McKay is now a failing manager. Join him as he races to learn the fundamentals of team and personal effectiveness from his coach before he loses his job –-- and the woman he loves. Along the way you’'ll arm yourself with the tools you need to cut through the daily tangled web of organizational politics and interpersonal issues that hinder performance. You'll learn to: * Use the “Integrity Tools” to boost performance, trust and personal power; * Hold others accountable without being overbearing; * Evoke sustainable, outstanding performance in teams.

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Product Details

• Paperback: 187 pages
• Publisher: Power Publications; 1 edition (January 2007)
• Language: English
• ISBN-10: 0972419446
• ISBN-13: 978-0972419444
• Product Dimensions: 8.4 x 5.5 x 0.7 inches
• Shipping Weight: 12.8 ounces (View shipping rates and policies)
• Average Customer Review: 4.9 out of 5 stars  See all reviews (17 customer reviews)
• Amazon.com Sales Rank: #81,780 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

5.0 out of 5 stars Practitioner's View, October 9, 2005

By	John A. Murphy (Dublin, Ireland) - See all my reviews (REAL NAME)

This book really brings you back to basics in terms of your integrity in dealing with others - and yourself. We so often forget how frustrating it is to deal with people who make commitments, or who say they are commitments, but since there is no clarity about what specifically is going to be done and by when, then there is no clarity, there is no commitment at all. Should be read by everyone - and I don't care if your position is Chief Executive or Chief Washer of the Bathroom, it applies to both roles!

1 of 1 people found the following review helpful:

4.0 out of 5 stars Simple and Valuable Message, February 28, 2009

By	K. Scott Proctor (Wilmington, DE USA) - See all my reviews (REAL NAME)

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"Who Will do What by When?" conveys a simple and valuable message. That message is to lead, manage and act in a manner that addresses the question that is the title of the book itself ("who will do what by when?"). Tom Hanson and Birgit Zacher Hanson do a good job of wrapping a story around this central message in the style of authors such as Patrick Lencioni.

While the book offers a holistic system for improving performance, accountability and trust, I found the central message of the book stands well all on its own. The storyline, while not as powerful or engrossing as those found in Lencioni's books, such as "The Five Dysfunctions of a Team: A Leadership Fable," does add a lot to the message.

1 of 1 people found the following review helpful:

5.0 out of 5 stars Holy Cow!, March 1, 2008

By	Shawn Mullen (Des Moines, IA USA) - See all my reviews (REAL NAME)

It might be...it could be...IT IS!...a tater, a dinger, a four-bagger, an immaculate salami! The Hanson's have brought the heavy lumber and jacked one deep over an organization's green monster of individual accountability. Who Will Do What By When? How to Improve Performance, Accountability and Trust with Integrity is a simple yet effective story set within the friendly confines of an easy two-hour read. It's rounding the bases to join the business and personal leadership literature hall of fame. Rarely does a text so easily present the allegory between baseball and the reality of business and personal performance in a way that's clear, concise and memorable.
If you or your organization is willing to step up to the plate and take it to the next level, then this book is your scorecard for success. So, today - right now, get out of whatever bush-league dugout you're in and be a big show player with confidence on the diamond-shaped field of organizational excellence and personal achievement and devour Who Will Do What By When?