Managing with Aloha: Bringing Hawaii's Universal Values to the Art of Business (Hardcover)

by Rosa Say (Author) "What should managers be?..." (more)
Key Phrases: imi ola, hiki ola, professional mission statements, Alaka'i Nalu, Mea Ho'okipa, Daily Five Minutes (more...)

Editorial Reviews

Review
Favorite Business Book of 2004 is Rosa Says Managing with Aloha. This book is one we cannot get enough of. -- Lip-Sticking, Smart Marketing to Women Online, December 28, 2004

Managers urged to put aloha to work … Leadership expert touts 19 Hawaiian values in new book, Managing with Aloha. -- The Honolulu Advertiser, November 10, 2004

Managing with Aloha is a must read by anyone dealing with the contemporary challenges of corporate management … Doug Chang -- West Hawaii Today, November 29, 2004

Product Description
"Values" may be the most frequently spoken word in business today. Yet Rosa Say, founder of Say Leadership Coaching™ and former Vice President of Hualalai at historic Ka‘ûpûlehu, boldly proposes that Hawaii is optimally suited to lead the world in the pursuit of values-centered business, because we all live with something good and right by its very nature: Aloha and all it embraces.

Managing with Aloha explores nineteen different Hawaiian values, and in the tradition of Dr. George Kanahele this book demonstrates how managers can bring these universal values into every kind of business practice today. Say draws on many examples of how she put these values into profitable practice in her own successful career as a manager, and she eloquently shares her common-sense approaches to blending the social and economic goals of business enterprise in ways that define a Hawaiian sensibility for the way we work and live.

See all Editorial Reviews

Product Details

• Hardcover: 260 pages
• Publisher: Ho'ohana Publishing (November 19, 2004)
• Language: English
• ISBN-10: 0976019000
• ISBN-13: 978-0976019008
• Product Dimensions: 9.1 x 6.2 x 1 inches
• Shipping Weight: 1.3 pounds (View shipping rates and policies)
• Average Customer Review: No customer reviews yet. Be the first.
• Amazon.com Sales Rank: #445,090 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

9 of 9 people found the following review helpful:

5.0 out of 5 stars A New Found Reverence for The Art of Business, January 28, 2005

By	David E. Rothacker (Tampa, FL USA) - See all my reviews (REAL NAME)

I just completed a search in books on management here at Amazon. There are 117,215 selections. How in the world then does an aspiring author elbow her way to center stage for all to see her work? In Rosa Say's case, she doesn't have to. Her book, MWA, brings Hawaii's universal values to the art of business. And it is in these very values, steeped in deep Hawaiian culture, as they are succinctly related to the profession of management, that effortlessly lift Rosa's work above the crowd.

Hawaiian values such as Aloha - unconditional love; Ho'ohana - working with intent and purpose; Ho'okipa - the hospitality of complete giving; `Ike loa - to seek knowledge and wisdom and Pono - rightness and balance, along with fourteen others are each given a separate chapter. Rosa weaves her experience in Hawaii's hospitality industry, from lunch counter waitress to upper echelon executive, in and out of each value. Her real world adventure is a talking story that travels through each chapter and gives the book traction.

Would you throw rotten cabbage and eggs on a brand new quilt that took you two years to craft? Would you enter your 1967 GTO that took five years to restore, in demolition derby? No you wouldn't - because there is a certain amount of reverence you hold for something you poured your heart and soul into. In MWA, Rosa Say gracefully uncovers the built-up calluses that form over the years and unveils a new-found respect and reverence for the art of business.

By its very nature, Managing with Aloha is a book that will always remain within arms length. Rosa has kneaded much thought and care into its production. Although each chapter fits together creating an overall story, each is a reference work in its own right. Margins have been designed for note taking, font is easy on the eyes, page texture is pleasing to the touch and there are blank pages for additional notes.

`Ike loa the deep and rich values of our most Western state, weave them into your profession and tap into a lost energy source.

7 of 7 people found the following review helpful:

5.0 out of 5 stars Managing With Aloha - A book to read, to treasure, and to learn from, November 27, 2005

By	Philip R. Gerbyshak (Milwaukee, WI USA) - See all my reviews (REAL NAME)

So I finally completed reading Managing With Aloha by Rosa Say of Say Leadership Coaching, and so it is time to reflect on what I have learned. I have a few key points to share, and an overall feeling from the book.

Nānā i ke kumu - Look to your source, and find your truth. This is the chapter I just finished, and the one that will stick in my head the longest. Looking to my source to find my truth, I find myself surrounded by those I care for deeply, and realize that I have many to be thankful for.

The other truth I have is lifelong learning, and the reflection time that comes with reading a new book or magazine and learning something I knew little or nothing about. It's why I have Rosa's book in my hands and have been reading for the past 2 months to get it completely.

Aloha - If you were like me, before I started reading Rosa's Talking Story blog and her book, I thought Aloha was simply a greeting. Aloha as in hello, and aloha as in goodbye. Now I realize Aloha is a value of unconditional love, and the outpouring and receiving of the spirit. Wow, now that's a word that says so much more than "Hey!" Again, getting back to my truth, I realize that I must do a better job of sharing my Aloha with my family, friends, direct reports, peers, and supervisors, and really everyone in my world. I need to slow down and let people know how much I appreciate them, and how much Aloha I have for them.

The last thing I learned is that one must strive for Pono, or rightness and balance. This is something that I am often guilty of not having as much as I would like to have. I am happily content in many things in my life, and that helps my balance, but I know there is more that needs to be in balance for me.

My overall feeling of Managing With Aloha is one of awe, for there are so many values in the book that one can learn from, and put into practice, as managers and leaders. Rosa's idea of the Daily Five Minutes is my favorite, and can be quite simply summed up as taking 5 minutes each day to spend in a comfortable place with a direct report and let them tell you what's going on in her/his life. The key is you have to really listen to hear what's being said, and make the effort to not be judgmental, rather just listen and pay attention.

I also learned that managing and leading are 2 very different things, and one does not need to be a good leader to be a good manager, or be a good manager to be a good leader. Never before was it so clearly laid out as in this wonderful book. I like to think I am an effective manager now, and with practice and continued review of the key concepts in this book, I can only get better.

Make It a Great Day...If you're a manager or leader, buy Managing With Aloha, for you or someone else who wants to become more effective as a manager or a leader. Now in it's second printing, this book is timeless and worth the investment many times over.

6 of 6 people found the following review helpful:

5.0 out of 5 stars Great management book for all, especially if you do business in Hawaii, January 9, 2007

By	Alan Edward Yue (Honolulu, HI USA) - See all my reviews (REAL NAME)

An excellent managment book that takes traditional Hawai'ian cultural values, and places them into a management framework so that organizational mission and respect and development of individuals can occur simultaneously. Although the book is written from a Hospitality industry standpoint, the concepts can be applied to any industry anywhere. This book has been most helpful in bridging the cultural barrier of my traditional US Mainland experiences with the pan-Asian business culture environment. The book is a relatively short, easy read with many real life examples of how to apply the core concepts. I highly recommend this book.