Business Letter Handbook: How to Write Effective Letters & Memos for Every Business Situation (Paperback)

~ (Author), John oods (Author) "What follows are approximately three hundred examples of letters and memos designed to help you craft your own more effective communications for a large number..." (more)
Key Phrases: modified block style, best regards, Title Business, Coffee Growers Journal, Derek Uttley (more...)

Editorial Reviews

Product Description

With hundreds of ready-to-use model business letters that you can adopt for your own business correspondence!

These clear, easy-to-follow sample letters cover the most important types of business correspondence:
* Proposals and requests for bids or information
* Claims, complaints, and policy statements
* Sales and solicitation letters
...And many more!

They'll make your business communications quicker, easier, and more efficient by showing you how to create outstanding letters that get your point across-and get the results you want.

About the Author

Michael Muckian is a senior editor of Credit Union magazine, as well as a regular contributor to In Business magazine, the Milwaukee Journal, Advertising Age, and numerous other business journals. John Woods is president of CWL Publishing Enterprises, a book development firm, and author of many business books, including Streetwise Do-It-Yourself Advertising.

Product Details

• Paperback: 256 pages
• Publisher: Adams Media; 1st edition (March 1993)
• Language: English
• ISBN-10: 1558506144
• ISBN-13: 978-1558506145
• Product Dimensions: 9.1 x 6 x 0.7 inches
• Shipping Weight: 11.4 ounces (View shipping rates and policies)
• Average Customer Review: 2.7 out of 5 stars  See all reviews (3 customer reviews)
• Amazon.com Sales Rank: #286,774 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

51 of 51 people found the following review helpful:

2.0 out of 5 stars Great book for anyone with an attitude problem., January 14, 1999

By A Customer

I mistakenly assumed all business reference guides provided, above all else, a professional format. Unfortunately, that is not the case with Muckian & Woods' Business Letter Handbook. Particularly, I was disappointed in the model letters, to say the least. I would be embarrassed to have written the letter in the complaint section. Honestly, who would begin a letter, "Am I wrong or isn't it your responsibility..."? (Mind you, I've already returned the book for credit and this quote is taken from memory, so I apologize for any miswording.) And since when is it professional to interject cute phrases like, "But seriously..." or "Just kidding..." in a congratulatory letter? What business person would write like this in a real situation? Were Muckian & Woods bored with formal business writing and wanted to loosen up all of us stuffed shirts? Maybe next time I need guidance on business letter writing, I'll call Jerry Seinfeld. He's not doing much these days.

10 of 11 people found the following review helpful:

1.0 out of 5 stars May I give back!, August 2, 2000

By A Customer

The cover page is very attractive but in reality the content is not so useful. First of all, there is only one example in each page. I think this is wastage of empty places. Secondly, there are very little examples for each topic. In short, I was waiting different sentences for every situation for example In Order Topic - Ordering: example sentences for introduction, development and conclusion; Order Confirmation: example sentences for introduction, development and conclusion.... But I couldn't find this in this book.

1 of 2 people found the following review helpful:

5.0 out of 5 stars Very useful!, September 3, 2007

By	Susie Jean (Lafayette, LA USA) - See all my reviews

I love this book. I use it weekly, and most of my employees come to my office to use it as a reference. The letters are a great starting point to customize to your business, as well as excellent in and of themselves. I would recommend this to any administrative assistant or manager.