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HCI Models, Theories, and Frameworks: Toward a Multidisciplinary Science (Interactive Technologies)
 
 
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HCI Models, Theories, and Frameworks: Toward a Multidisciplinary Science (Interactive Technologies) (Hardcover)

~ John M. Carroll (Editor) "Human-computer interaction (HCI) lies at the intersection between the social and behavioral sciences on the one hand, and computer and information technology on the other..." (more)
Key Phrases: information psychophysics, control task analysis, computational cognitive architectures, Heuristic Rule, Gather Window, Project Ernestine (more...)
3.8 out of 5 stars  See all reviews (4 customer reviews)


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Editorial Reviews

Review

"Not since Card, Moran, and Newell's Psychology of Human Computer Interaction in 1983 has so much been brought together to advance the science of HCI. This book is a must-read for researchers and Ph. D. students.
I am very impressed with the undertaking of this book and with its results. We have many models and theories in HCI, and this book collects them and encourages people to think about them together. I'm sure good things will come from those who digest this all."

--Judith Olson, University of Michigan



"Only with slowly evolving frameworks such as these can we understand and guide the advances in technology and its uses that lie ahead. This landmark collection will be of lasting value."

--Jonathan Grudin, Microsoft Research



"Computing and information technologies are providing profound advances for individuals and society. We have gained new insights from perceiving dynamic visualizations; enhanced our thinking by manipulating flexible representations; increased our knowledge through global search technologies; discovered new modes of communication and collaboration through networked technologies; formed new communities and relationships from near-universal access to the Web; developed new methods of buying and selling; and so on.
The phenomena underlying the relation between people and technology are complex and varied. Understanding these phenomena is a real challenge, especially given that they span perceptual, cognitive, social, organizational, commercial, and cultural factors.
Practitioners in HCI disciplines (interaction designers, information architects, usability testers, ethnographic field investigators, etc.) offer skills, methods, and practices to design and evaluate these technologies. Researchers in HCI provide innovations and empirical groundings, as well as theoretical perspectives, which are critical for a robust field. But the theoretical work is scattered across many sources, and practitioners are largely unaware of the range of theoretical work that has been done.
This volume is a valuable collection of diverse theoretical perspectives by some of the most articulate advocates in the field of Human-Computer Interaction. It is a unique resource for grasping the broad landscape of theoretical thinking that frames HCI. HCI practitioners should study it to deepen their understanding of the phenomena they are trying to influence. And HCI researchers should study it for inspiration to broaden and strengthen the theoretical foundations of HCI."

--Tom Moran, IBM Almaden Research Center -- Review


Review

"Not since Card, Moran, and Newell's Psychology of Human Computer Interaction in 1983 has so much been brought together to advance the science of HCI. This book is a must-read for researchers and Ph. D. students.
I am very impressed with the undertaking of this book and with its results. We have many models and theories in HCI, and this book collects them and encourages people to think about them together. I'm sure good things will come from those who digest this all."

--Judith Olson, University of Michigan



"Only with slowly evolving frameworks such as these can we understand and guide the advances in technology and its uses that lie ahead. This landmark collection will be of lasting value."

--Jonathan Grudin, Microsoft Research



"Computing and information technologies are providing profound advances for individuals and society. We have gained new insights from perceiving dynamic visualizations; enhanced our thinking by manipulating flexible representations; increased our knowledge through global search technologies; discovered new modes of communication and collaboration through networked technologies; formed new communities and relationships from near-universal access to the Web; developed new methods of buying and selling; and so on.
The phenomena underlying the relation between people and technology are complex and varied. Understanding these phenomena is a real challenge, especially given that they span perceptual, cognitive, social, organizational, commercial, and cultural factors.
Practitioners in HCI disciplines (interaction designers, information architects, usability testers, ethnographic field investigators, etc.) offer skills, methods, and practices to design and evaluate these technologies. Researchers in HCI provide innovations and empirical groundings, as well as theoretical perspectives, which are critical for a robust field. But the theoretical work is scattered across many sources, and practitioners are largely unaware of the range of theoretical work that has been done.
This volume is a valuable collection of diverse theoretical perspectives by some of the most articulate advocates in the field of Human-Computer Interaction. It is a unique resource for grasping the broad landscape of theoretical thinking that frames HCI. HCI practitioners should study it to deepen their understanding of the phenomena they are trying to influence. And HCI researchers should study it for inspiration to broaden and strengthen the theoretical foundations of HCI."

--Tom Moran, IBM Almaden Research Center

Product Details

  • Hardcover: 576 pages
  • Publisher: Morgan Kaufmann; 1 edition (April 24, 2003)
  • Language: English
  • ISBN-10: 1558608087
  • ISBN-13: 978-1558608085
  • Product Dimensions: 9.2 x 7.6 x 1.3 inches
  • Shipping Weight: 2.7 pounds
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon.com Sales Rank: #418,221 in Books (See Bestsellers in Books)

    Popular in this category: (What's this?)

    #92 in  Books > Computers & Internet > Computer Science > Information Theory

Inside This Book (learn more)
First Sentence:
Human-computer interaction (HCI) lies at the intersection between the social and behavioral sciences on the one hand, and computer and information technology on the other. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
information psychophysics, control task analysis, computational cognitive architectures, proposed workstation, work domain analysis, information scent, cognitive work analysis, bimanual control, fox task, perceptual operators, personal common ground, ecological interface design, cognitive ethnography, model human processor, representational transformations, unanticipated variability, group undo, cognitive artefacts, keying procedures, current workstation, computer artifacts, cognitive systems engineering, computer pointing devices, information foraging, motor operators
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Heuristic Rule, Gather Window, Project Ernestine, Brown Farm, World Wide Web, Applied Perception, The Very Ideas, Virginia Tech, Apply Operator, Cambridge University Press, Computer-Human Interaction, Inverse Gaussian, Aural Cognitive, Main Street, Visual Perceptual, Applying Social Psychological Theory, Blacksburg Electronic Village, Captain Tricoll, Everett Hughes, New England Telephone, Shawn Zhang, Theory Usage, United States, World War
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Customer Reviews

4 Reviews
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Average Customer Review
3.8 out of 5 stars (4 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
10 of 10 people found the following review helpful:
5.0 out of 5 stars Constantly amazed at this book, November 5, 2003
By C. Wingrave (Ferndale, MI USA) - See all my reviews
(REAL NAME)   
Working through this book, I am constantly amazed at the number of topics covered and the depth and clarity of the authors (and in some cases, the entertaining story they tell). There is much important theory that exists in HCI and I have not found a book that does such a wonderful job bringing it, and the proper author to explain it, all together. Previously, it was a chore to track down the important theoretical works, not so now.

This book is NOT going to help you build better webpages or for that matter, teach you to build a better GUI. Do not expect it to as HCI is only marginally about this. HCI is more importantly about the work and activity people perform on a computer and through a computer with others. If you do not have this concept in mind, do not read this book as you will waste your time (and possibly write a bad review for it). If you are intrigued, read "The Design of Everyday Things" to give you the basic philosophy of HCI and this book to give you the theory of it.

Unfortunately, some chapters are not as strong as others and the binding of them all together is not as strong as it could be to give a complete picture of the field. That said, this is an important milestone for HCI and should be readable (and read) by all who have taken a basic HCI course.

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3 of 3 people found the following review helpful:
3.0 out of 5 stars Great concepts and models. Bad delivery., January 16, 2006
I've been an information architect for most of my career but I only started teaching college students fairly recently. Now, there's a difference between training professionals (managers and executives) and students fresh out of high school. This book explains everything I need for my students to grasp the importance of human-computer interaction in their future careers. Unfortunately, it suffers from too much scientific jargon. I find myself constantly groping for ways to tone down words such as "one-key with disambiguation", replacing them with simpler terms such as "dictionary". Ironically, chapter 5 discusses the importance of simplifying your language in order to facilitate understanding between the designer (you) and the users (your customers). I guess, they're not really practicing what they preach. My students ask me if they could buy this book as their reference guide, but I shudder to think of the migraine they'd get from trying to wade through the jargons. They're future multimedia artists, not rocket scientists.
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8 of 12 people found the following review helpful:
3.0 out of 5 stars Is this in english?!, October 14, 2003
By A Customer
It's a difficult book to read. It assumes you are at graduate or post-graduate level and already know a lot about the topic. I am working on my Master's in Interaction Design and I found myself being forced to re-read paragraphs because I had no idea what I just read! On the other hand, the book goes deep into HCI issues and methods and often leaves you with good research questions. If you're looking for a book to help you with real issues related to interface design or product usability, this isn't it. This book is all about theory. It's boring at best.

It all comes down to this: If you're all about theory, this book is for you. If you want to be able to apply what you read to real-world situations - get something else.

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Most Recent Customer Reviews

4.0 out of 5 stars Scholarly, thorough, and very in-depth, but poorly edited
I have never encountered so many grammatical errors, mostly in the form of omitted auxiliary verbs and the like, as in this text. Read more
Published on December 3, 2005 by ml5003

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