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E-Mail: A Write It Well Guide--How to Write and Manage E-Mail in the Workplace by Janis Fisher Chan |
by Lisa A. Smith
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by Susan Brock
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Elements of E-Mail Style: Communicate Effectively via Electronic Mail by David Angell |
Crisp: Fat-Free Writing: Business Writing for the Information Age (Crisp Fifty-Minute Book) by Carol Andrus |
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