Writing Effective E-Mail: Improving Your Electronic Communication (Crisp Fifty-Minute Series) by Nancy Flynn |
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Franklin Covey Style Guide for Business and Technical Communication by Franklin Covey |
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by Phillip E. Bozek
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Learning Objectives: To introduce the reader to the principles of Shirtsleeve English. To empower the reader's writing by using verbs. To update the reader's style by keeping things short and simple. To deploy information on the page for the reader's eye.
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