Consulting on the Inside: An Internal Consultant's Guide to (Paperback)

by Beverly Scott (Author) "The term consultant often raises images of highly paid business consultants from large firms brought in by senior management to address problems that the organization..." (more)
Key Phrases: former internal consultant, many internal consultants, other internal consultants, Internal Journal, San Francisco, New York (more...)

Editorial Reviews

Review
"This book provides individuals who work with organization change a rare gift by providing a glimpse into the mind and thinking of internal organization consultants. Experienced and beginning consultants will find the insights and information interesting and useful." -- John D. Carter Ph.D., President, Organization & Systems Development Center, Gestalt Institute of Cleveland

This is a refreshing book to read because it provides real life scenarios regarding issues and dilemmas faced by internal organization development professionals in a very straightforward and open manner. The combination of personal anecdotes from former internal consultants with fundamental organization development theory provides internal consultants "at all levels" a solid resource for practicing their work. -- Mary Choi, Vice President Organization Development, The Patent & License Exchange, Inc.

What an extraordinary resource! Bev Scott has articulated the "inside baseball" of consulting. I only wish I had been fortunate enough to have such a wise and inspiring mentor early in my career. This book is not only an invaluable resource for those new to the internal consulting role, but provides guidance, support, and insight to all of us who do our work at the margins. Buy it, read it, and give it to everyone you know in the field. -- B. Kim Barnes, C.E.O.. Barnes & Conti Associates, Inc.

Product Description
Many who work in organizations routinely operate as internal consultants to their organizations. This book is designed to be a hands-on, practical guide for these professionals. For those just assuming the role of internal consultant, this book will serve as a roadmap to success as an internal consultant. For the experienced internal consultant, this book will be a valuable toolkit and reference guide to improve existing skills. In addition to the book's comprehensive eight-step consulting process guide, the author has included 50 "real life" stories from current and former internal consultants who offer valuable tips and solutions to the reader. This book will help internal consultants:

* Understand their role within an organization * Develop strategies and techniques to work effectively with management, human resources and other employees * Move past personal and organizational roadblocks to success and deal with difficult clients * "Market" internal consulting services to the organization

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Product Details

• Paperback: 264 pages
• Publisher: ASTD; illustrated edition edition (January 7, 2000)
• Language: English
• ISBN-10: 156286131X
• ISBN-13: 978-1562861315
• Product Dimensions: 9.8 x 7 x 0.8 inches
• Shipping Weight: 1.2 pounds (View shipping rates and policies)
• Average Customer Review: 4.3 out of 5 stars See all reviews (3 customer reviews)
• Amazon.com Sales Rank: #346,965 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

0 of 1 people found the following review helpful:

4.0 out of 5 stars Good..., May 18, 2007

By	Erin M. Lehmann (Seattle) - See all my reviews (REAL NAME)

This was a very good book. It has been a very good resource for me to use and to reference. I also recommend "Driver's Ed For Today's Managers" by Helm Lehmann. He's mentioned in the book; his talks more about managerial skills AND consulting.

0 of 1 people found the following review helpful:

5.0 out of 5 stars consulting on the inside - very valuable resource, January 16, 2007

By	Fred L. Friend (Dallas, TX USA) - See all my reviews (REAL NAME)

Very hands on; excellent resource for an internal consulting course we were developing. Very practical and valuable information.

3 of 9 people found the following review helpful:

4.0 out of 5 stars Indepth Analysis on Organisational 'Chaos', August 28, 2000

By A Customer

Lets face it, most, if not all, organisations are chaotic. Different perspectives and assumptions makes decision making a living hell. Consulting from the inside provide a eye-opening excursion into the attributes of imperfection in business operations and strategic planning. And subsequently create a pool of insights into how management should identify and recreate themselves in both stable and adverse environments. A must read for process planners, black-belts and management advisors.