Jerks at Work: How to Deal With People Problems and Problem People (Paperback)

by Kenneth L. Lloyd (Author), Ken Lloyd (Author) "This book answers real questions, from real people, in real jobs, who work with real jerks..." (more)
Key Phrases: Subordinates Who Just Don, Complaints Complaints

Editorial Reviews

Product Description

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Popular syndicated columnist Ken Lloyd returns to grapple once again with one of America's most popular (or unpopular) workplace topics, and presents his practical, upbeat, and professionally sound advice as an antidote. Drawing on e-mails and letters from employees and employers across America, Dr. Lloyd presents numerous examples of some of the most outrageous, classic, and current workplace (mis)behaviors - past and present - along with the most powerful strategies that readers can use today to deal effectively with them.

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--This text refers to the Paperback edition.

About the Author
Ken Lloyd, Ph.D., is a nationally recognized consultant, author, educator, and newspaper columnist based in Encino, California. With specialties in organizational behavior, management training and development, and communication, Dr. Lloyd has consulted in a wide range of industries including healthcare, apparel, financial services, electronics, Internet service provider, and entertainment. His nationally syndicated workplace advice column (New York Times Syndicate) appears in newspapers across the United States. --This text refers to the Paperback edition.

Product Details

• Paperback: 255 pages
• Publisher: Career Press; 1 edition (March 1999)
• Language: English
• ISBN-10: 1564143961
• ISBN-13: 978-1564143969
• Product Dimensions: 9.1 x 6.1 x 0.5 inches
• Shipping Weight: 12.8 ounces
• Average Customer Review: 3.5 out of 5 stars See all reviews (11 customer reviews)
• Amazon.com Sales Rank: #844,574 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

28 of 30 people found the following review helpful:

4.0 out of 5 stars A Good Read!, April 16, 2001

By	Rolf Dobelli "getAbstract.com" (Switzerland) - See all my reviews (TOP 50 REVIEWER)    (REAL NAME)

Finally, a book that honestly identifies and analyzes that prolific workplace species - the jerk. Organized by situation and topic, Jerks at Work presents the answers to at least 200 jerk-related questions from real-life readers that were originally published in author Ken Lloyd's syndicated On the Job column. The book is psychologically sound, excruciatingly direct, extremely funny and, above all, actually helpful. Lloyd does a splendid job of covering all the bases and every kind of jerk, from the boardroom to the mailroom. We [...] highly recommend this book to everyone, because every company has at least one jerk.

11 of 13 people found the following review helpful:

1.0 out of 5 stars Jerks atg Work, February 15, 2005

By	Mary Genese "bookloverbaby" (connecticut) - See all my reviews (REAL NAME)

This book is a big waste of time (and money) ...in every instance given about
dealing with jerks, he suggests talking the problem over with the jerk...jerks
don't want to talk...they just want to make you miserable. buy "Toxic Coworkers:
How to Deal with..." instead, which explains the personality you are dealing with;
thereby enlightening you how to handle that person.

7 of 8 people found the following review helpful:

4.0 out of 5 stars A Must-Read for Jerks Everywhere, May 7, 2005

By	jbx2usa "jbx2us" (MI, USA) - See all my reviews

I stumbled across this excellent book while printing copies at Kinko's one day. It was more than just a coincidence with all of the problems I was having at work with micromanagers and their little cohorts.

I thought this book was an excellent guide to the types of jerks at work and ways to deal with them. The one problem I see with this work is that it won't be read by the people who really need to read it: the jerks themselves.

If you like this, read "The Digital Umbrella" to see just how nasty these Jerks at Work can get.