Product Description
Here is the first-ever guide to using the Balanced Scorecard the powerful approach pioneered by Kaplan and Norton in the private sector to meet the tough requirements of the President s Management Agenda (PMA). Mandated by President Bush, the PMA requires that the Program Assessment Rating Tool (PART) be used to measure all federal programs in five management areas ... * Strategic Management of Human Capital * Competitive Sourcing * Improved Financial Performance * Expanded Electronic Government * Budget and Performance Integration ... along with nine other program areas pertaining to specific agencies. President s Management Agenda: A Balanced Scorecard Approach shows you how to apply today s best balanced scorecard practices in these program areas to make the major performance improvements required by the PMA. You ll find today s most successful techniques, developed in government organizations nationwide. Get a basic understanding of both the President s Management Agenda and the Balanced Scorecard. Learn how major federal organizations are implementing both programs. Discover how to improve the programs in your organization by focusing on the "right" issues. And see the results of your improvement efforts immediately.
About the Author
James B. Whittaker, MBA, PhD, is a well-known author and lecturer about the Government Performance and Results Act of 1993. He has been involved in strategic planning, performance measurement, and leadership in the government for more than 40 years, including several high-ranking positions in the U.S. government.
Dr. Whittaker is a founder and officer in several high-tech companies and a consultant to the General Accounting Office and the Office of Personnel Management. His clients span the public- and private sector and have included the United Nations Development Program, the U.S. Department of Agriculture, the Centers for Disease Control, the National Institutes of Health, the World Bank, the Census Department, the U.S. Department of Education, the U.S. Department of the Treasury, the Defense Mapping Agency, the Department of the Army, and the Immigration and Naturalization Service.
