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About the Author
John Kaufeld got hooked on computers a long time ago. Somewhere along the way, he discovered that he really enjoyed helping people resolve computer problems (a trait that his Computer Science pals generally considered a character flaw, but that everyone else seemed to appreciate). John finally achieved his B.S. degree in Management Information Systems from Ball State University, and he became the first PC Support Technician for what was then Westinghouse outside Cincinnati, Ohio.
Since that time, he's logged nearly a decade of experience working with normal people who, for one reason or another, were stuck with a "friendly" personal computer that turned on them. He's also trained more than 1,000 people in many different PC and Macintosh applications. The vast majority of them not only survived the experience, but thrived on it. Today, John is president of Access Systems, a computer consulting firm. He still does trouble-shooting, conducts technical and interpersonal skills seminars for up-and-coming computer gurus, and writes in his free moments.
John's other IDG titles include FoxPro 2.6 For Windows For Dummies®, Paradox 5 For Windows For Dummies®, Games Online For Dummies®, and the best-selling America Online For Dummies®, 5th Edition. John lives with his wife, two children, and a tolerable American Eskimo dog in Indianapolis, Indiana.
