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Product Description
Two of the first and most original thinkers on Library 2.0 introduce the essential concepts and offer ways to improve service to better meet the changing needs of 21st century library users. Describing a service model of constant and purposeful change, evaluation and updating of library services, and user participation, the book both outlines the theoretical underpinnings of Library 2.0 and provides practical advice on how to get there. From incorporating technology to reaching the long tail, from getting buy-in to maintaining momentum, all aspects of Library 2.0 are covered.
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Inside This Book
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Key Phrases - Statistically Improbable Phrases (SIPs):
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incorporating technology, participatory service, library customers, vertical teams, purposeful change, staff feedback Key Phrases - Capitalized Phrases (CAPs): (learn more)
Long Tail, Finding the Road, Getting Everyone, Public Library, Maintaining the Momentum, Michael Stephens, Brand Library, The Essential Ingredients, Mecklenburg County, Ann Arbor District Library, Freedom Teen Zone, The Cluetrain Manifesto, Final Considerations, Google Maps Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
incorporating technology, participatory service, library customers, vertical teams, purposeful change, staff feedback Key Phrases - Capitalized Phrases (CAPs): (learn more)
Long Tail, Finding the Road, Getting Everyone, Public Library, Maintaining the Momentum, Michael Stephens, Brand Library, The Essential Ingredients, Mecklenburg County, Ann Arbor District Library, Freedom Teen Zone, The Cluetrain Manifesto, Final Considerations, Google Maps Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
What Do Customers Ultimately Buy After Viewing This Item?
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13% buy Library 2.0 and Beyond: Innovative Technologies and Tomorrow's User $37.62 |
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6% buy Social Software in Libraries: Building Collaboration, Communication, and Community Online |
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