Performance Management in the 21st Century: Solutions for Business, Education, and Family (Paperback)

~ (Author) "In 1945, President Franklin D. Roosevelt warned the nation, Today we are faced with the pre-eminent fact that if our civilization is to survive, we..." (more)
Key Phrases: more encouraging language, social connectiveness, autocratic language, United States, President Reagan, Soviet Union (more...)

Editorial Reviews

Review

Before I was twenty pages into Performance Management in the 21st Century I knew it would not be a transient title on my shelves. The author's ratiocinations are pointed, his warnings are powerful, his examples are poignant; I endorse them wholeheartedly. I keep his book on hand for reference and inspiration.
--Earl H. Roberts, on TaleWins.com

Before I was twenty pages into Performance Management in the 21st Century I knew it would not be a transient title on my shelves. The authors ratiocinations are pointed, his warnings are powerful, his examples are poignant; I endorse them wholeheartedly. I keep his book on hand for reference and inspiration.
--Earl H. Roberts, on TaleWins.com

Promo Copy
In 21st Century Performance Management, Norman Jones details why we must embrace humanistic management values to preserve productivity. In part a history of the developing science of motivation, every manager, union leader, teacher and head of household will benefit from Dr. Jones's pragmatic, compelling mandate.
-Jim Tunney, Ed.D., author of Impartial Judgment: The Dean of NFL Referees Calls Pro Football the Way He Sees It, and co-author of Chicken Soup for the Sports Fan's Soul

Promo Copy
In 21st Century Performance Management, Norman Jones details why we must embrace humanistic management values to preserve productivity. In part a history of the developing science of motivation, every manager, union leader, teacher and head of household will benefit from Dr. Joness pragmatic, compelling mandate.
-Jim Tunney, Ed.D., author of Impartial Judgment: The Dean of NFL Referees Calls Pro Football the Way He Sees It, and co-author of Chicken Soup for the Sports Fans Soul

Product Description

Fulfilling the need for research on leadership, management, motivation, and human development, 21st Century Performance Management: Solutions for Business, Education, and the Family reveals how businesses and other institutions have suffered due to neglect of those skills.Based on concepts pioneered by longtime leadership specialist Dr. Jones 21st Century Performance Management: Solutions for Business, Education, and the Family tells how anyone in a supervisory capacity can help others become more highly motivated, more productive, and more successful in all walks of life.Features

Product Details

• Paperback: 224 pages
• Publisher: CRC; 1 edition (March 16, 1999)
• Language: English
• ISBN-10: 1574442449
• ISBN-13: 978-1574442441
• Product Dimensions: 8.9 x 6 x 0.5 inches
• Shipping Weight: 11.8 ounces (View shipping rates and policies)
• Average Customer Review: 4.8 out of 5 stars  See all reviews (13 customer reviews)
• Amazon.com Sales Rank: #3,123,676 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

4 of 4 people found the following review helpful:

4.0 out of 5 stars Excellent discussion of the humanistic approach to managemen, November 8, 1999

By A Customer

An easy to read, common sense approach to a description of the humanistic approach to management. The discussion focuses not only on business, but how the same approach can be used in education and with family issues. It allows the reader to make transitions from one to the other. The author makes the valid point that research has shown that management from top down does not work, yet it continues to be the primary way of managing people. Very helpful resource on how to make changes in the way one operates, whether it be in the business area, educational environment, or at home. I particularly liked the examples of spirit killing language that are commonplace today.

2 of 2 people found the following review helpful:

5.0 out of 5 stars Read it and then return to it for inspiration and guidance., May 9, 2000

By	Janet Kritek and Dick Semelsberger (Palatine, Illinois) - See all my reviews

Once read, this book can be set aside for the moment, but a compelling urge requires that you return to it for insight and guidance. Dr. Norman Jones has assembled a work that reflects his knowledge of how we relate to each other within our family unit, in our business, acedemic, and social lives. We can improve our relationships within these units, by using the techniques that he outlines. It is not just our own genetic make-up that determines out actions, but it is how we are treated by the people in our lives that have the most influence on us.

Maybe, just maybe, Dr. Jones' approach to the humanistic values in our relationships, expecially between students, their teachers and parents, could have helped prevented the violence that is currently happening in our schools.

Keep it on your bookshelf for inspiration and guidance, go back to it when you need help in any personal relationship, on the job, in your school, or within your family.

Thanks to Dr. Norman Jones for his insight and for this exceptional publication.

1 of 1 people found the following review helpful:

5.0 out of 5 stars A book for EVERY Century, November 7, 2000

By	Rod Walsh (Southern California, CA United States) - See all my reviews (REAL NAME)

Every manager wants the silver bullet that will transform his or her organization from an also-ran into the leader of the pack. Dr. Jones shows us how, without preaching. In today's environment the emphasis is always on some measurable result - profit, productivity etc. Dr. Jones reminds us the result is not possible without the journey and the journey begins and ends with how employees are treated. Great job, Dr. Jones!

Rod Walsh, Co-author - Semper Fi: Business Leadership the Marine Corps Way