Supporting Service Level Agreements on IP Networks (Macmillan Techn0logy Series) [ILLUSTRATED] (Hardcover)

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Product Description

Service-Level Agreement definition and deployment is a key issue for Internet Service Providers (ISPs) and other network service providers as they construct a quality of service architecture for IP networks. An essential resource for network engineers and architects, Supporting Service-Level Agreements on IP Networks will help you build a core network capable of supporting a range of services, such as virtual private networks (VPNs), multicast traffic, and Multi-Protocol Label Switching (MPLS). You'll also learn to create SLA solutions using off-the-shelf components in both best-effort and DiffServ/IntServ networks. See how to verify the performance of your SLA, as either a customer or network services provider, and use SLA's to support IPv6 networks.

From the Back Cover

Service-Level Agreement definition and deployment is a key issue for Internet Service Providers (ISPs) and other network service providers as they construct a quality of service architecture for IP networks. An essential resource for network engineers and architects, Supporting Service-Level Agreements on IP Networks will help you build a core network capable of supporting a range of services, such as virtual private networks (VPNs), multicast traffic, and Multi-Protocol Label Switching (MPLS). You'll also learn to create SLA solutions using off-the-shelf components in both best-effort and DiffServ/IntServ networks. See how to verify the performance of your SLA, as either a customer or network services provider, and use SLA's to support IPv6 networks.

Product Details

• Hardcover: 288 pages
• Publisher: Sams; illustrated edition edition (July 20, 1999)
• Language: English
• ISBN-10: 1578701465
• ISBN-13: 978-1578701469
• Product Dimensions: 9.4 x 7.5 x 0.8 inches
• Shipping Weight: 1.5 pounds (View shipping rates and policies)
• Average Customer Review: 3.0 out of 5 stars  See all reviews (4 customer reviews)
• Amazon.com Sales Rank: #2,451,691 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

8 of 8 people found the following review helpful:

5.0 out of 5 stars Balanced Overview of Performance/SLA management Techniques, June 9, 2000

By A Customer

This book provides a good coverage of aspects dealing with performance management of IP based networks. I liked the fact that the book provided a fairly detailed overview of techniques that are used for managing IP network performance, ranging from capacity planning, Quality of Service techniques, policy based networking as well as performance monitoring. The material is explained in very clear fashion and definitely provides a broad coverage. I also liked the way in which the book broke down the discussion for SLAs for network providers, enterprise networks and for application service providers.

Among the gripes is that the book description is somewhat misleading. As an example, VPNs, MPLS and IPV6 are examined very briefly in the final chapter, but mentioned prominently on the cover of the book. Also, the website mentioned in the book does not appear to be operational at the publisher's site.

Despite these flaws, I still enjoyed reading the book, and definitely learnt a lot from it. I believe this book will provide good background for everyone who wants to make some sense out of the hype of QoS and policy based networking.

5 of 5 people found the following review helpful:

1.0 out of 5 stars I regreted it once I opened the cover of the book, July 12, 2001

By	Jainchung Wang (NJ, USA) - See all my reviews (REAL NAME)

I am an engineer in the networking industry. The whole book is filled with a little of everything, from "Queueing Theory", TCP/IP, to some "Advanced Topics" such as VPN and MPLS. From the technical point of view, in none of these areas, the book gives enough details for anyone to obtain sensible understanding on those technologies. Yet from the conceptual point of view, the author fails to make a proper connection and present a big picture. This is supposed to be an SLA book, but throughout the book I could not find any example of a practical and comprehensive SLA.

1.0 out of 5 stars It aint goin anywhere.., September 20, 2000

By	Jeremy (little north of golden gate bridge...) - See all my reviews

If you ever ask me what a bad book reads like, I'd gladly refer you to this book. The author clearly has no particular audience in mind and sways from writing about probability density functions to QoS to SLAs.

This book is just a collection of the terms and acronyms floating around these days such as Intserv, diffserv and label switching etc.

After reading the book I still could not understand what he is trying to explain and what was the purpose of writing this book.

The subject matter does not have any practical implementation and he fails to demonstrate the use of theory in practice.

I'd like to hear what other readers have to say, unfortunately there is only one review on the board, perhaps silence speaks louder than words!